Administrative Assistant - PT

The JOY FM; Martinez (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

The JOY FM is seeking an organized and detail-oriented office assistant to support our chiropractic clinic. You will provide administrative support, handle front desk duties, and ensure smooth daily operations with a focus on excellent customer service.

Ideal candidates have 1 year of customer service or medical office experience, strong communication skills, and proficiency with computerized systems. The role requires multitasking, confidentiality, and the ability to work independently in a

Qualifications

• High School diploma or equivalent required.
• Proficiency with computerized systems.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Maintain confidentiality and handle sensitive information.
• Insurance verification and pre-authorization experience a plus.
• Independent, quick learner with dependable attendance.
• Flexible schedule availability.

Responsibilities

• Provide administrative support to the medical office and ensure smooth day-to-day operations.
• Answer and direct phone calls, respond to emails, and handle in person inquiries at the front desk.
• Provide exceptional customer support, addressing patient inquiries and billing questions.
• Perform administrative tasks such as filing, scanning, and photocopying.
• Maintain a clean and organized office environment, including front desk and reception area.

Skills

Customer service

Phone handling

Billing questions

Multitasking

Confidentiality

Independent learner

Flexible schedule

Education

High School diploma or equivalent

Job description

Description:
Well respected Chiropractic office seeking an organized and detail-oriented office assistant to join our team. The ideal candidate will be responsible for providing administrative support to our medical office, ensuring seamless daily operation, and delivering exceptional customer service. The successful candidate will have experienced in an administrative role and be proficient in computerized systems. This role requires a proactive individual with excellent communication skills, who can work effectively in the front and back office.

Responsibilities:

• Provide administrative support to our medical office, ensuring the smooth operation of the day-to-day activities.
• Answer and direct phone calls, respond to emails, and handle in person inquiries at the front desk.
• Provide exceptional customer support, addressing patient inquiries, billing questions, and resolving issues promptly and professionally.
• Perform administrative tasks such as filing, scanning, and photocopying.
• Maintain a clean and organized office environment, including the front desk and reception area.

Experience: Customer Service: 1 year (Preferred) Medical Office: 1 year (Preferred) Medical Insurance

Qualifications:

• High School diploma or equivalent required
• Proficiency in computerized systems
• Excellent customer service and communication skills
• Ability to work effectively in a fast-paced environment and be able multi task effectively
• Ability to maintain confidentiality and handle sensitive information
• Insurance verification and pre-authorization experience a plus
• MUST be able to work independently and be a quick learner
• Be dependable and able to work a flexible schedule