Perform a wide variety of responsible and complex administrative, secretarial and clerical duties in support of City Councilors and City Council Staff; provide information and assistance to the public regarding City Council policies and procedures.This is an unclassified at-will position.Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Essential and Supplemental Functions
ESSENTIAL FUNCTIONS:(Essential functions may include, but are not limited to the functions listed below)
Primarily perform receptionist duties; screen office and telephone calls; provide front desk assistance and provide information; respond to and resolve complaints and requests for information; respond to public inquiries received from 311 call center tickets.Coordinate meals or refreshments for a variety of meetings.Type and proofread a wide variety of reports, letters, memoranda and statistical charts; type from rough draft or verbal instruction; may independently compose correspondence related to assigned responsibilities.Manage and coordinate multiple calendars of activities, meetings and various events within the Council Services Office; coordinate activities with other divisions, the public and outside agencies.Maintain detailed and accurate accounting records for Council Services; provide, create, and submit reports as required.Perform basic bookkeeping/accounting duties.Receive and respond to Inspection of Public Records Act (IPRA) requests; ensure compliance with IPRA requests is in accordance to State law.Operate a variety of office equipment including copiers, facsimile machine and computer.Maintain department filing, records and rosters; develop, implement and modify filing systems.Conduct research related to assigned area of responsibility.Assist in preparing large mailings and associated activities within assigned area.SUPPLEMENTAL FUNCTIONS:Participate in special projects as required.May compose correspondence related to assigned responsibilities.Perform related duties and responsibilities as required.Working Conditions
Environmental:Office environment; exposure to computer screens; may travel site to site.
Physical:Essential and supplemental functions may require maintaining physical condition necessary for sitting for prolonged periods of time; extensive use of computer keyboard; moderate lifting.
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.Associate's degree from an accredited college or university in business or related field;
andThree (3) years of office administrative support experience.
ADDITIONAL REQUIREMENTS:Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire
Possession of a valid cash handling certification from City of Albuquerque within thirty (30) days from date of hire.
Required to work flexible hours, including evening meetings and occasional weekend hours.
- Business letter writing and basic report preparation techniques
- Office procedures, methods and computer equipment
- Operational characteristics of applicable computer software programs
- Principles and procedures of record keeping
- Basic mathematical principles
- Principles of purchasing
- Principles and procedures of financial record keeping and reporting
- English usage, spelling, grammar and punctuation
- Respond to requests and inquiries from the general public
- Understand the organization and operation of the City of Albuquerque and of outside agencies as necessary to assume assigned responsibilities
- Independently prepare correspondence and memoranda
- Work varied work hours and days as needed
- Type at a speed necessary for successful job performance
- Work independently in the absence of supervision
- Maintain confidential records and reports
- Operate and use office equipment including a computer
- Communicate clearly and concisely
- Perform the essential functions of the job with or without reasonable accommodation
- Establish and maintain effective working relationships with those contacted in the course of work