Human Resources Manager - ER Investigator

Kelly; Saint Paul (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays

Job summary

Kelly is seeking an Employee Relations Investigator in Saint Paul, MN to conduct neutral, defensible workplace investigations into harassment, discrimination, retaliation, and policy violations. You will document findings and advise on actions while protecting confidentiality and fairness.

Work with HR partners, Legal, and business leaders to assess risk, prepare reports, and recommend next steps. Requires five years in HR/ER and a Bachelor’s degree.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least five years of experience in Human Resources, Employee Relations, or workplace investigations.
• Ability to conduct thorough, objective, and defensible investigations.
• Strong interviewing, fact-finding, analytical, and report-writing skills.
• Confidentiality and professionalism in handling sensitive matters.
• Excellent communication, conflict-resolution, organizational, and relationship-building skills.
• Ability to consult with HR partners and leaders to assess risk and balance business needs with compliance.

Responsibilities

• Conduct thorough, objective, and well-documented workplace investigations.
• Interview involved employees and witnesses, gather and analyze relevant information, and assess credibility.
• Prepare clear, accurate investigation reports and document findings.
• Advise HR Partners and leaders on employee relations concerns, risk, and potential actions.
• Maintain confidentiality and exercise sound judgment and discretion in sensitive matters.
• Collaborate with cross-functional partners to support fair and consistent outcomes.
• Identify patterns across cases and provide practical recommendations.

Skills

Interviewing

Analytical thinking

Report writing

Communication skills

Conflict resolution

Relationship building

Confidentiality

HR collaboration

Education

Bachelor’s degree in HR/Business

Tools

HR Acuity

NAVEX

EthicsPoint

Job description

The Employee Relations Investigator serves as a neutral fact-finder, conducting workplace investigations and advising on employee relations matters. This role investigates concerns such as alleged policy violations, harassment, discrimination, retaliation, and workplace conduct, and supports fair, consistent, and compliant resolution.

The investigator partners with Employee Relations, HR Business Partners, Labor Relations, Legal, Global Security, and business leaders to assess information, document findings, and recommend appropriate next steps.

Responsibilities

• Conduct thorough, objective, and well-documented workplace investigations.
• Interview involved employees and witnesses, gather and analyze relevant information, and assess credibility.
• Prepare clear, accurate investigation reports and document findings.
• Advise HR Business Partners and leaders on employee relations concerns, risk, and potential courses of action.
• Handle sensitive employee matters with confidentiality, sound judgment, professionalism, and discretion.
• Collaborate with cross-functional partners to support fair and consistent outcomes.
• Identify patterns or trends across cases and provide practical recommendations.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least five years of experience in Human Resources, Employee Relations, workplace investigations, or a related field.
• Demonstrated ability to conduct thorough, objective, and defensible investigations.
• Strong interviewing, fact-finding, analytical, and report-writing skills.
• Ability to maintain confidentiality, assess credibility, and manage sensitive matters professionally.
• Strong communication, conflict-resolution, organizational, and relationship-building skills.
• Ability to consult with HR partners and leaders, assess risk, and balance business needs with compliance requirements.

Preferred Qualifications

• Experience investigating harassment, discrimination, retaliation, workplace misconduct, ethics concerns, or other policy violations.
• Experience in manufacturing, production, distribution, or unionized environments, particularly with hourly or non-exempt workforces.
• Experience using case management systems such as HR Acuity, NAVEX, EthicsPoint, or similar platforms.
• Certification or training related to workplace investigations, human resources, employee relations, conflict resolution, or employment law.
• Ability to work independently, navigate ambiguity, and adapt to changing business needs.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.