Administrative Assistant- Police Department (Open until Filled)

Wolfforth; Wolfforth (TX); Hybrid; USD 32,000 - 52,000; Full time

Job summary

The Wolfforth Police Department is seeking an Administrative Assistant (Open until Filled) to handle clerical tasks in a non-supervisory role. You will file and manage information, answer calls, greet visitors, and route requests to staff while maintaining records and supporting public records compliance.

Required training includes a Texas Telecommunicator license and ongoing mandated training. This is an 8-hour shift, non-exempt, with approx.

Qualifications

• High school diploma or GED required with eligibility for licensure.
• Must possess a Texas Telecommunicator license or be eligible to enroll in TCOLE telecommunicator coursework.
• Ability to learn city policies, procedures, and public records requirements.

Responsibilities

• Perform data entry in computerized systems.
• Greet and direct office visitors.
• Answer the main police department telephone system.
• Direct requests for information to appropriate staff.
• Maintain and update routine departmental records and filing systems.
• Prepare police reports and other sensitive documents for dissemination.
• Attend training on public records requests and telecommunication licensing.

Skills

Data entry

Customer service

Telephone handling

Information flow

Record keeping

Attention to detail

Education

High school diploma or GED

Texas Telecommunicator license (TCOLE)

Tools

Computer systems

Job description

Administrative Assistant- Police Department (Open until Filled)

The administrative assistant for the police department isa responsible, non-supervisory position. Duties include filing, or storing electronically, office information for quick and easy retrieval, receiving anddisseminatinginformation via telephone, email and other means, and receiving and directing office guests, responding to public informationrequestsand dispatching calls for service.

DUTIES

Administrative Assistantstypically do the following:

• Perform data entry in computerized systems
• Greet and direct office visitors
• Answer the main police department telephone system
• Direct requests for information and/or forward messages toappropriate staff
• Photocopy printed documents; send and receive faxes and emails, scan necessary documents
• Maintain and update routine departmental records and filing systems
• Prepare police reports, traffic accident reports, and other sensitive documentation for dissemination to appropriate authorities.
• Collectsimportant informationon calls for service and dispatches officers accordingly
• Attendtraining andmaintaincurrent knowledge of statutes and policies governing public records and information as well as training mandated byTexas Commission on Law Enforcement for telecommunications license
• Collect and process permits for alarms, peddlers, golf carts, and street use
• Maintain and apply knowledge of city ordinances, policies, and procedures

WORK ENVIRONMENT

The work of an administrative assistant can bedemandingandstressful.Administrative assistantsregularly workindoors whileseated.Travel may berequired, and at times, on short notice.Administrative Assistantsoftenfind themselvesworkingat a computer, answering phones, and interacting with the public.Administrative Assistants must be able tolift files and file boxes, as well asstoop, kneel, crouch, reach, push, and pull.

TRAINING

Administrative Assistantsare requiredtopossessa Texas Commission on Law Enforcement (TCOLE) Telecommunicator license.At a minimum,theyare requiredtoattend legislativelymandated training.Administrative Assistantsshould alsoattend training that has an emphasis onpublic records requests and other administrative duties.

SKILLS/QUALITIES

The following are examples ofskills andqualities that are importantfor Administrative Assistants to perform their duties.

Communication skills .Administrative Assistantsmust be able to speak with people and express detailsorally and inwriting.

Empathy. Administrative Assistantsneed to understand the perspectives of a variety of peopletheyencounterand be willing to help the public.

Good judgement. Administrative Assistantsmust be able todeterminethe best way to solve an array of problems.

Computerskills. Administrative Assistantsmust be comfortable withan array of computeroperating systems.

Organization. Administrative Assistantsmust be able to systemically manage information, tasks, resources, documents, and priorities to ensure work is completed efficiently, accurately, and on time.

Multitasking. Administrative Assistants must be able to handle multiple tasks and information atonce while assigning prioritization to individual tasks.

WORK SCHEDULE

AdministrativeAssistants work8-hourshiftsthat equalan80-hourbiweekly pay period.The total number of hoursAdministrative Assistantsworkannuallyis2080hours.On occasion,Administrative Assistantsmaywork more than80hoursper pay period.Administrative Assistantsare non-exemptpositions.

HIRING POLICY

It is the intent of the Wolfforth Police Department to recruit and employ those persons who are most qualified for the position to be filled. The department will employ these persons without regard to race, sex, color, religion, ancestry, national origin, age, or handicap (if appropriate). The Department will strive to utilize methods for selection of employees that measure traits or characteristics that are a significant part of the job.

ELIGIBILITY REQUIREMENTS

In order to qualify for the position of Police Officer, all applicants SHALL:(1) meet the minimum educational requirements;(A) Must have graduated from high school; or(B) If not a High School Graduate, possess a G.E.D. certificate WITH at least 12 semester hours of credit from an accredited college or university with at least a 2.0 grade point average. College transcripts must accompany the application for G.E.D. certificate holders.(2) Possess a current telecommunicator license issued by the Texas Commission on Law Enforcement, or be eligible to enrolled in a Texas Commission on Law Enforcement telecommunicator Course.(4) not currently be under indictment for any criminal offense;(5) have not ever have been on court-ordered community supervision or probation for any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last ten years from the date of the court order;(6) have not ever been convicted of an offense above the grade of a Class B misdemeanor or a Class B misdemeanor within the last ten years(7) have not ever been convicted of any family violence offense;(8) not be prohibited by state or federal law from operating a motor vehicle;(9) not be prohibited by state or federal law from possessing firearms or ammunition;(10) have not received a discharge from any military service, if prior military service, under less than honorable conditions including, specifically,(A) under other than honorable conditions;(B) bad conduct;(C) dishonorable; or(D) any other characterization of service indicating bad character;(11) be a U.S. citizen(12) Possess a valid driver's license not in jeopardy of suspension. No driver's license suspension within the last 2 years. No more than 2 moving violation convictions within the last 12 months and no more than 5 moving violation convictions within the last 24 months. Be covered by a current motor vehicle liability insurance policy. A valid Texas driver's license will be required at the time of appointment.(13) Be of good moral character as confirmed by a thorough, comprehensive background investigation. information obtained during the background check, and the applicant's performance during the interview session. Prior to any background check, each applicant must show proof that they currently possess a current telecommunicator license issued by the Texas Commission on Law Enforcement, or be eligible to obtain certification.

BACKGROUND INVESTIGATION

Each applicant will be required to complete the packet and return it to the police department prior to the deadline date issued by the department. The police department will conduct a thorough background investigation. All information will be confirmed. Omissions or falsifications are grounds for rejection.

PANEL INTERVIEW

Applicants with acceptable backgrounds will be interviewed for the position of administrative assistant by an interview panel.

CONDITIONAL JOB OFFER

The Chief of Police will make the final hiring decision. Once a decision is made the applicant will receive a conditional job offer. The conditional offer of employment is conditional upon passing a drug screen, medical evaluation, and psychological evaluation.