Administrative Assistant (Plano, TX)

ABCorp; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

ABCorp in Plano, TX is seeking an Administrative Assistant to support our Client Services and Tech teams with a mix of customer service and administrative responsibilities.

This full-time role offers benefits and the opportunity to work with a great team in a professional environment.

Qualifications

• 2+ years of customer service or administrative support experience.
• Strong communication skills, both written and verbal.
• Professional demeanor and outstanding phone etiquette.

Responsibilities

• Manage client orders from receipt to delivery and invoicing.
• Monitor office supplies and reorder as needed.
• Coordinate with maintenance vendors to keep the office assets in good condition.
• Handle shipping requests daily and liaise with the tech department.
• Coordinate order treatment with Account Manager, Technical Consultants, Sales, Operations, Logistics, and Finance.
• Serve as liaison with manufacturing for order-related matters.
• Manage parts inventory with manufacturing for accuracy.
• Participate in weekly production status meetings.

Skills

Customer service

Phone etiquette

MS Office

ERP software

Time management

Multitasking

Tools

ERP software

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Assistant (Plano, TX)

Full Time Plano, TX, US

8 days ago Requisition ID: 1220

JOB SUMMARY: ABCorp is actively seeking candidates for an Administrative Assistant position, supporting our Client Services and Tech team. You'll be supporting both external and internal clients with a mix of customer service and administrative responsibilities. We are looking for individuals with a positive attitude, strong communication skills with outstanding phone etiquette, attention to detail, and proven ability to multitask. This is a full-time position with benefits and an exciting opportunity to work with a great team in an intimate professional environment.

DUTIES/RESPONSIBILITIES:

• Manage client orders from purchase order receipt to delivery and invoicing, which includes data entry into ABCorp’s ERP system as well as managing the milestones and delivery schedules of the orders
• Monitoring office supplies and ordering new stationery, supplies and electronics as required
• Managing maintenance vendors to keep the office clean and safe and ensure its appliances are in good working order
• Handle shipping request on a daily basis and coordinating with ABCorp's technology department to ensure all part items are received and accounted for
• Coordinate the order treatment with appropriate Account Manager, Technical Consultants, Sales, Operations, Logistics, and Finance departments
• Serve as liaison with manufacturing for all order related matters
• Manage Parts inventory in conjunction with manufacturing to ensure accurate totals
• Participate in weekly, internal production status meetings

REQUIRED SKILLS/ABILITIES:

• Highly effective service skills including professional demeanor and outstanding phone etiquette
• Strong communication skills including the ability to craft professional emails and client related documents
• Experience with ERP systems preferred
• Ability to quickly grasp computer software
• Must be proficient in the use of Microsoft Office
• Ability to work well in time-sensitive situations where customer satisfaction is the goal
• Ability to multitask in a fast-paced environment
• Must demonstrate problem-solving skills
• Must be customer service oriented
• Must be team oriented
• Must be able to work autonomously
• Experience in printing and/or manufacturing environment desired but not required

Education and Experience:

• At least 2 years of customer service, and/or administrative support experience

Please note the following criteria will apply to this position:

• This is a full on-site position, Monday-Friday 8am-5pm
• Due to the secure environment of this role, upon acceptance of the offer, candidates will need to pass a background check, including credit, and drug screen.