Administrative Assistant - People-Focused Support Pro

The Center for Youth and Family Solutions; El Vista (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

37.5 hour work week

Paid holidays

Paid vacation

Paid sick days

Parental leave

Educational assistance

EAP

Job summary

The Center for Youth and Family Solutions (CYFS) in Peoria, IL is seeking an Administrative Assistant to maintain a smooth communication flow with clients and staff across all entities served. You will handle paperwork, payments, and records, ensuring timely processing and accurate data entry.

The position emphasizes empathy, strong communication and organizational skills, with a schedule Monday–Friday 9am–5pm and a starting wage of $18.00 per hour.

Qualifications

• High School Diploma or equivalent required.
• 2 years of experience as a secretary/assistant in a professional office setting preferred.
• Familiarity with Microsoft Windows, Microsoft Teams, Outlook and other current operating systems.
• Completion of DCFS criminal background check and fingerprinting.
• Must be at least 21 years of age.
• Obtain an insured vehicle.
• At least three years of driving experience with a valid driver's license.

Responsibilities

• Greet clients and assist with required and necessary paperwork; process client payments and insurance information.
• Obtain completed Outcome Rating Score Rating sheet from clients and process.
• Operate the CYFS switchboard by answering phone calls.
• Manage incoming and outgoing faxes.
• Reschedule/cancel therapy appointments as needed.
• Complete intake forms for clients calling the office.
• Enter, update, and upload client information and documents into MyEvolv.
• Assist in office supply orders for the building.
• Maintain counseling files and client records requests per protocol.
• Serve as backup to other Administrative Assistants in Peoria.

Skills

Empathy

Communication

Organizational skills

Teamwork

Independent work

Education

High School Diploma or equivalent

Tools

MyEvolv

Microsoft Windows

Microsoft Teams

Outlook

Job description

The Center for Youth and Family Solutions (CYFS) in Peoria, IL is seeking an Administrative Assistant to maintain a smooth communication flow with clients and staff across all entities served. You will handle paperwork, payments, and records, ensuring timely processing and accurate data entry.

The position emphasizes empathy, strong communication and organizational skills, with a schedule Monday–Friday 9am–5pm and a starting wage of $18.00 per hour.