Administrative Assistant - PACT

Eliot Community Human Services; Boston (MA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

401(k) with employer match

Wellness & Family Support

Life and accidental death insurance

Job summary

Eliot Community Human Services is seeking an Administrative Assistant to join the PACT team in a role that supports front-line operations and client contacts. You will manage calls, greet visitors, and help coordinate the psychiatrist's schedule while maintaining Eliot's EMR workflow.

The ideal candidate has strong organizational skills, attention to detail, and solid communication abilities. This is a daytime, Monday–Friday position with competitive benefits and growth opportunities.

Qualifications

• Strong organizational skills and exceptional attention to detail are required.
• Excellent communication and interpersonal abilities are essential.
• Valid driver’s license and reliable transportation are required.

Responsibilities

• Manage incoming phone calls throughout the day
• Greet clients/visitors in person and on the phone professionally and respectfully
• Manage and organize the Psychiatrist's schedule
• Scan/organize all necessary documents into Eliot's Electronic Medical Record
• Produce monthly reports for DMH and MBHP
• Inventory supplies and order as necessary within constraints made by supervisor
• Ensure proper maintenance of office machines and the office area
• Communicate effectively with other Team members
• Attend weekly staff meetings. Prepare and distribute meeting minutes

Skills

Organizational skills

Communication skills

Interpersonal abilities

Education

High School Diploma

Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a dynamic Administrative Assistant to join their PACT team. This position is integral to the Team's functioning and is often the first point of contact for clients, family members, other agencies.

The ideal candidate will possess strong organizational skills with exceptional attention to detail and will demonstrate excellent communication and interpersonal abilities.

Responsibilities

• Manage incoming phone calls throughout the day
• Greet clients/visitorsin person and on the phone professionally and respectfully
• Manage and organize the Psychiatrist's schedule
• Scan/organize all necessary documents into Eliot's Electronic Medical Record
• Produce monthly reports for DMH and MBHP
• Inventory supplies and order as necessary within constraints made by supervisor
• Ensure proper maintenance of office machines and the office area
• Communicate effectively with other Team members
• Attend weekly staff meetings. Prepare and distribute meeting minutes

Qualifications

• High School Diploma required
• At least one year of office experience required
• Valid driver’s license and reliable transportation required

Schedule: Monday-Friday 8am-4pm

Hourly Rate: $19.50 USD - $19.50 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.