Administrative Assistant & Operations Coordinator

Accord; Maple Valley (WA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

Sick time

Paid holidays

401k match

Job summary

Washington Generators is seeking an Administrative Assistant to support the Sales and Operations teams in handling inquiries, preparing correspondence, and scheduling installations. You will play a pivotal role in keeping operations efficient and confidential information secure, with a focus on delivering excellent customer service.

The role emphasizes organization, multitasking, and a proactive approach to administrative tasks, under a team that has served the PNW for 15+ years and offers

Qualifications

• 3+ years' experience in customer service, administrative or project management.
• Advanced customer service skill set.
• Ability to multi-task within fast-paced work environment.
• Strong organizational skills.
• High school diploma or general education degree (GED).
• Demonstrated ability to maintain confidentiality and exercise discretion.
• Expert level in Microsoft Word, Excel, Outlook, Google Docs, Dropbox.

Responsibilities

• Talk with customers over the phone and handle inquiries with a customer-focused approach.
• Type reports, memos, letters and other documents using word processing software.
• Perform general office duties such as ordering supplies and maintaining records management databases.
• File and retrieve documents, records and reports.
• Research, prioritize, and follow up on incoming issues addressed to the company.
• Organize and schedule meetings and appointments; support field staff and customers.

Skills

Customer service

Administrative support

Multi-tasking

Organizational skills

Confidentiality

Microsoft Word

Excel

Outlook

Google Docs

Dropbox

Education

High school diploma or GED

Job description

Washington Generators is seeking an Administrative Assistant to support the Sales and Operations teams in handling inquiries, preparing correspondence, and scheduling installations. You will play a pivotal role in keeping operations efficient and confidential information secure, with a focus on delivering excellent customer service.

The role emphasizes organization, multitasking, and a proactive approach to administrative tasks, under a team that has served the PNW for 15+ years and offers