Administrative Assistant Office Manager

Cyr Insurance & Financial Services; Fort Wayne (IN); On-site; Full time

Job summary

An established insurance firm in Fort Wayne is seeking a full-time administrative assistant/Office Manager to join their close-knit team. This role offers a vibrant work environment where you will engage with clients, manage business cases, and ensure smooth office operations. With a focus on customer service and attention to detail, you will play a crucial role in maintaining strong relationships with clients and partners. If you thrive in a dynamic setting and are passionate about providing exceptional support, this opportunity is perfect for you. Join a company that values collaboration and offers a supportive culture where your contributions will make a real difference.

Benefits

Paid Holidays

Vacation Pay

Performance Bonuses

Qualifications

• 3+ years of experience in an office environment with administrative duties.
• Strong communication skills and a positive, professional personality.

Responsibilities

• Interact with clients in-person and over-the-phone, providing excellent customer service.
• Process new business cases and manage communications effectively.

Skills

Customer Service

Attention to Detail

Communication Skills

Database Management

Office Management

Education

High School Diploma

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Cyr Insurance & Financial Services, Fort Wayne, IN

Job Overview

A Fort Wayne area insurance firm is looking for a full-time administrative assistant/Office Manager. Our office provides a close-knit, collaborative culture.

Primary Administrative Duties:

• A large part of your day will be interacting with our clients, both in-person and over-the-phone, so this is perfect for someone with an enthusiastic, positive, professional personality. Our clients love us and depend on our guidance, confidentiality, and our true desire to help them.
• Process new business cases and manage them until completion. This includes the completion of applications, submitting them, and working with carriers to ensure favorable approval.
• Sort and deliver the incoming and in-house mail/communications.
• Schedule and maintain staff’s calendars.
• Complete applications and paperwork accurately. This is an area you can use your outstanding attention to detail to ensure the process goes smoothly for our clients.
• Process service requests from clients - your willingness to go above and beyond in customer service will help you to excel in this task.
• Communicate with external companies - we treat our affiliates and business partners with the same respect we do our clients so this is another area you can utilize your excellent communication skills to build and maintain relationships.
• We’re a small company so we have some manual processes, but also use industry-specific software, Office products (Word, Excel, PowerPoint), so you’ll need to be comfortable with technology.
• No day is exactly the same, so there may be times that you work on special projects as well.

Qualifications:

We would like to have someone who has a minimum of 3 years experience in an office environment with database management, use of electronic office equipment, administration, and management of day-to-day office function responsibilities.

Working Hours:

Mon-Fri 8am to 5pm

Location:

SW Fort Wayne 46804

Compensation:

Salary based on experience, bonuses can be achieved based on performance. No Health Insurance Offered. (Can assist with acquiring Health Insurance if needed.) Paid Holidays. Vacation pay earned after 6 months.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour depending on experience/qualifications

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Administrative