Administrative Assistant - Myrtle Beach, South Carolina

Commercial Appliance Parts & Service, Inc.; Myrtle Beach, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Continuing Education

401k & Profit Sharing

Paid Holidays

Paid Vacation

Short-Term Disability

Long-Term Disability Insurance

Life Insurance

Job summary

Whaley is seeking an Administrative Assistant to support the branch with daily administrative and parts-related duties. You will answer calls, open service orders, assist dispatch, and help ensure accurate inventory and timely billing.

The ideal candidate has 2+ years in an administrative or parts-support role, strong Windows skills (Word, Excel, Access), excellent customer service, and the ability to multitask in a fast-paced environment. This position offers a comprehensive benefits package.

Qualifications

• Two (2) or more years of experience in Administrative / Parts Assistant with a service oriented business.
• Previous experience working with parts inventory is a plus.

Responsibilities

• Answer a high volume of incoming customer calls.
• Open service orders as needed in the computer system.
• Assist with dispatching duties as needed.
• Close service orders for billing upon completion of order using the computer system.
• Assist in resolving customer problems/complaints.
• Check parts in and out of inventory at the branch location to ensure accurate inventory control.
• Insure return of warranty parts to corporate warranty department.
• Ship and receive parts and equipment for the branch.
• Keep parts stock clean and organized.
• Generate accurate purchase orders for parts to corporate office and outside vendors.
• Perform perpetual inventory as required and assist in annual inventory.
• Run daily and monthly reports. Submit reports as required to corporate office.
• Performs other duties as required.

Skills

Windows skills (Word, Excel, Access)

Strong work ethic

Organizational skills

Customer service

Multitasking

Positive attitude

Job description

At Whaley we know people are vital to our success. We offer a competitive salary and generous benefits including:

• Medical, Dental, and Vision
• Continuing Education
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Job Overview:

The Administrative Assistant is responsible for meeting the daily, weekly and monthly administrative / parts needs of the branch location.

Administrative Assistant Primary Responsibilities:

• Answer high volume of incoming customer calls.
• Open service orders as needed in the computer system.
• Assist with dispatching duties as needed.
• Close service orders for billing upon completion of order using the computer system.
• Assist in resolving customer problems/complaints.
• Check parts in and out of inventory at the branch location to ensure accurate inventory control.
• Insure return of warranty parts to corporate warranty department.
• Ship and receive parts and equipment for the branch.
• Keep parts stock clean and organized.
• Generate accurate purchase orders for parts to corporate office and outside vendors.
• Perform perpetual inventory as required and assist in annual inventory.
• Run daily and monthly reports. Submit reports as required to corporate office.
• Performs other duties as required.

Requirements:

Two (2) or more years of experience as an Administrative / Parts Assistant with a service oriented business.

• Previous experience working with parts inventory is a plus.

Skills, Abilities and Other Requirements:

• Strong windows based computer skills including Microsoft Word, Excel and Access.
• Strong work ethic.
• Strong organization skills.
• Good customer service skills.
• Ability to handle multiple tasks simultaneously.
• A Positive Attitude

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.