Administrative Assistant – Mail & Customer Support

Neumo; Birmingham (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive benefits

Equal Opportunity Employer

Job summary

Neumo in Birmingham, AL is seeking an Administrator-Lock Box to handle mail processing and customer correspondence. You will open mail, prepare revenue batches, fold letters, and operate the postage machine while supporting taxpayers via email.

The role requires at least 1 year in an office setting and customer service experience, with proficiency in MS Word, Excel, and Outlook. Join a company with a four-decade public sector background and a commitment to equal opportunity.

Qualifications

• Minimum 1 year in an office environment.
• Minimum 1 year customer service experience.
• Proficient in MS Word, Excel, and Outlook.

Responsibilities

• Open mail, prepare revenue batches, and fold letters.
• Run mail through postage machine and process tasks efficiently.
• Answer support emails and assist taxpayers as needed.
• Complete tasks by deadlines with minimal supervision.

Skills

Interpersonal skills

Proofreading

Communication with customers

Deadline oriented

Basic math and data entry

Tools

MS Word

Excel

Outlook

Job description

Neumo in Birmingham, AL is seeking an Administrator-Lock Box to handle mail processing and customer correspondence. You will open mail, prepare revenue batches, fold letters, and operate the postage machine while supporting taxpayers via email.

The role requires at least 1 year in an office setting and customer service experience, with proficiency in MS Word, Excel, and Outlook. Join a company with a four-decade public sector background and a commitment to equal opportunity.