Administrative Assistant, Level 1 — Front Desk & Ops

City of Cambridge; Cambridge (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

The City of Cambridge is seeking an Administrative Assistant, Level 1 to provide essential administrative, organizational, and customer service support across departments. The role involves front-desk duties, scheduling, budgeting support, data entry, payroll assistance, and coordination of meetings and events.

Applicants should have a high school diploma or equivalent with 1+ year of administrative experience; associate or bachelor’s degree preferred and familiarity with Office suites and city

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• 1+ year of relevant administrative experience; 2+ years preferred.
• Knowledge of Cambridge community and multilingual/bicultural experience preferred.

Responsibilities

• Provide front-line customer service and community support; greet visitors and answer inquiries.
• Perform scheduling, calendar coordination, correspondence and records management.
• Track program expenditures and assist budget administration; process POs and invoices.
• Coordinate meetings, trainings, events, and logistics; provide on-site support.
• Maintain filing and records systems; ensure data accuracy and access.
• Manage communications; route information and ensure timely follow-up.
• Enter and verify data in databases; assist with reporting and tracking.

Skills

Microsoft Office Suite

Outlook

Word

Excel

PeopleSoft

LACES

SharePoint

Smartsheet

Google Workspace

Education

High school diploma

Associate/Bachelor’s degree preferred

Tools

PeopleSoft

LACES

SharePoint

Smartsheet

Google Workspace

Job description

The City of Cambridge is seeking an Administrative Assistant, Level 1 to provide essential administrative, organizational, and customer service support across departments. The role involves front-desk duties, scheduling, budgeting support, data entry, payroll assistance, and coordination of meetings and events.

Applicants should have a high school diploma or equivalent with 1+ year of administrative experience; associate or bachelor’s degree preferred and familiarity with Office suites and city