Administrative Assistant III

Bank of America; New York (NY); On-site; USD 34,000 - 72,000; Full time

Job summary

Bank of America is seeking an experienced Administrative Assistant to support senior leaders in a fast-paced environment. You will manage calendars, coordinate travel, and handle confidential correspondence with tact.

You will interact with executives and cross-functional partners, prepare presentations and reports, and help drive efficient office operations across multiple teams. A strong command of MS Office and AI-assisted tools is essential for success.

Qualifications

• 3-5 years of experience providing administrative support at the senior management level
• Significant time management, multi-tasking and prioritization skills
• Highly organized with strong attention to detail
• Ability to work effectively under pressure and time constraints
• Strong written and verbal communication skills, ability to interface with Senior Executives
• Advanced skills in Outlook and other MS Office programs (Teams, Excel, Word, PowerPoint, OneNote, Visio)
• Experience using CoPilot and other AI tools
• Knowledge of Bank of America systems including: Workday, Concur, GEP Smart, TechDirect, Flagscape, ACR, ARM
• Concur or similar experience processing travel and expenses

Responsibilities

• Communicates with executives and line management to gather and convey relevant information
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Skills

Executive support

Calendar management

Travel coordination

Communication skills

Multitasking

Problem solving

Tools

Outlook

MS Office

Excel

PowerPoint

Teams

Concur

Workday

GEP Smart

TechDirect

Flagscape

ARM

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

Support 6-8 Bands 2&3 employees with minimal indirect support for their direct reports Communicate and interact with all levels of the Bank of America including senior executives across other business lines and support partners May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and Judgment. Manage multiple objectives, projects or activities all at once Perform diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence Proactively manage executive calendar, key deadlines, delivery commitments, routines Coordinate schedule for executive to maximize time and create efficiencies; proactively anticipate issues/challenges Phone coverage, travel scheduling for both domestic and international travel and expense processing, invoice processing where needed Assist in organizing and executing All Hands/Staff Meetings Maintain email distribution groups / Update orientation slides and org chart monthly Assists with on-boarding of employees and contractors as well as coordinating employee events

Responsibilities

• Communicates with executives and line management to gather and convey relevant information


• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment


• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner


• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments


• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills


• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Required Qualifications

• 3-5 years of experience providing administrative support at the senior management level


• Significant time management, multi-tasking and prioritization skills


• Highly organized with strong attention to detail


• Ability to work effectively under pressure and time constraints


• Strong written and verbal communication skills, ability to interface with Senior Executives


• Advanced skills in Outlook and other MS Office programs (Teams, Excel, Word, PowerPoint, OneNote, Visio)


• Experience using CoPilot and other AI tools


• Knowledge of Bank of America systems including: Workday, Concur, GEP Smart, TechDirect, Flagscape, ACR, ARM, etc.


• Concur or similar experience processing travel and expenses

Skills

• Administrative Services Attention to Detail Customer and Client Focus Planning Prioritization Adaptability Collaboration Event Planning Office Administration Problem Solving Facilities Management Oral Communications Recording/Organizing Information Research Written Communications

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

• Pay range $25.00 - $52.34 hourly pay, offers to be determined based on experience, education and skill set.


• Predictable pay This role is compensated with a base salary and is not incentive eligible.


• Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency