Global Research Administrative Assistant

Bank of America; New York (NY); On-site; USD 34,000 - 72,000; Full time

Job summary

Bank of America is seeking a highly organized administrative professional to provide confidential support to senior management in a fast-paced environment. You will manage calendars, coordinate travel (domestic and international), assist with expense reporting, and prepare presentations while handling sensitive information with tact and discretion.

The role emphasizes polished communication, strong customer service, and the ability to multitask across multiple executives and teams, ensuring

Qualifications

• 3+ years of experience supporting a senior-level manager.
• Advanced proficiency in MS Office: Outlook, Word, PowerPoint, Excel.
• Strong written and verbal communication skills.
• Excellent organizational skills with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional, polished presence with strong customer service orientation.
• Strong phone, calendar management, and travel coordination skills.
• Experience with expense reporting and working in dynamic environments.
• Ability to handle sensitive information with tact and sound judgment.

Responsibilities

• Provide advanced, confidential administrative support to senior-level management.
• Communicate with executives and line management to gather and convey information.
• Manage calendars, schedule meetings, and coordinate conference calls.
• Arrange domestic and international travel, including visas.
• Process and track expense reports.
• Read, screen, and respond to incoming mail; ensure follow-through on requests.
• Liaise with external groups when coordinating events or executive travel.
• Support Sales with itineraries and conference logistics.
• Track speaking engagements, meetings, and conference calls in internal systems.
• Assist with preparing presentations and shepherding through publishing and compliance.
• Coordinate production and delivery of meeting materials.
• Collaborate with other office assistants and provide backup support.

Skills

Communication skills

Customer service orientation

Multitasking

Organization

Confidential information handling

Travel coordination

Phone and calendar management

Expense reporting

Tools

MS Office Suite

Job description

Job Description

This role provides high‑level administrative support in a fast‑paced, dynamic environment. It requires strong communication and customer service skills, advanced proficiency with Microsoft Office applications, and the ability to multitask and prioritize effectively. The position supports senior‑level management, handles confidential information, coordinates travel (domestic and international), manages calendars and expenses, and communicates with executives, clients, and internal teams. The ideal candidate is polished, proactive, highly organized, and able to thrive under pressure.

Qualifications

• 3+ years of experience supporting a senior‑level manager


• Advanced proficiency in MS Office: Outlook, Word, PowerPoint, Excel


• Strong written and verbal communication skills


• Excellent organizational skills with strong attention to detail


• Ability to multitask in a fast‑paced environment


• Professional, polished presence with strong customer service orientation


• Strong phone, calendar management, and travel coordination skills


• Experience with expense reporting and working in dynamic, changing environments


• Ability to handle sensitive information with tact, diplomacy, and sound judgment

Responsibilities

• Provide advanced, confidential administrative support to senior‑level management


• Communicate with executives and line management to gather and convey information


• Manage calendars, schedule meetings, and coordinate conference calls


• Arrange domestic and international travel, including securing visas


• Process and track expense reports


• Read, screen, and respond to incoming mail; ensure follow‑through on requests


• Liaise with external groups when coordinating events or executive travel


• Work with Sales to plan itineraries, coordinate points of contact, and support conference logistics


• Track speaking engagements, meetings, and conference calls in internal web‑based systems


• Assist with preparing presentations and shepherding them through publishing and compliance processes


• Coordinate production and delivery of materials for meetings and conferences


• Collaborate with other office assistants and provide backup support as needed

Shift

1st shift (United States of America)

Hours Per Week

40

Location

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay

Pay range $25.00 - $52.34 hourly pay, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement

https://careers.bankofamerica.com/en-us/privacy-notice

Company Purpose

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faced approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

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Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

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Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency