Business Support Manager

Bank of America; San Francisco (CA); On-site; USD 78,000 - 127,000; Full time

Benefits offered by this job

Benefits

Job summary

Bank of America is seeking a capable Business Support/Coordinator to assist senior leadership with presentations, reporting, and day-to-day operations. The role emphasizes cross‑functional collaboration, data analysis, and timely delivery of strategic initiatives.

The ideal candidate will have strong analytical skills, experience with executive reporting, and proficiency in PowerPoint and Excel, enabling effective communication across diverse teams.

Qualifications

• Experience supporting executives and teams.
• Strong written and verbal communications.
• Ability to manage multiple priorities with attention to detail.
• Proficiency in creating executive-level presentations and reports.
• Proficient in MS PowerPoint and Excel.

Responsibilities

• Create business presentations on strategy and planning initiatives.
• Track and support weekly and monthly team routines and deliverables.
• Communicate across lines of business and coordinate with stakeholders.
• Serve as a resource and point person for day-to-day operations.
• Conduct competitive and industry benchmark research.
• Assist with ad hoc assignments with tight timelines.

Skills

Adaptability

Administrative Services

Attention to Detail

Collaboration

Analytical Thinking

Project Management

Executive Presence

Data Analysis

Job description

About the Role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’s physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Key Responsibilities

• Creates business presentations on strategy, planning initiatives and other materials
• Tracks and supports weekly and monthly routines, inclusive of tracking management of team deliverables
• Communicates and interacts with team members across various lines of business
• Serves as a knowledgeable resource and point person who can help efficiently facilitate the day‑to‑day operations of the team
• Performs comprehensive competitor and financial industry benchmark research
• Assists with a variety of ad hoc assignments, typically with time constraints

Required Qualifications

• 3-5 years of experience in business support, project coordination, business analytics, or a related field.
• Proven experience creating executive‑level presentations and management reporting.
• Strong analytical and problem‑solving skills with experience interpreting data and identifying trends.
• Demonstrated ability to coordinate multiple initiatives and manage competing priorities.
• Advanced proficiency in Microsoft PowerPoint and Excel.
• Strong communication and stakeholder management skills.

Desired Qualifications

• Experience supporting senior executives and leadership teams.
• Experience with Tableau, Power BI, or other data visualization tools.
• Experience conducting industry research, benchmarking, and strategic analysis.
• Knowledge of process improvement and business optimization methodologies.

Skills

• Adaptability
• Administrative Services
• Attention to Detail
• Collaboration
• Written Communications
• Analytical Thinking
• Continuous Improvement
• Problem Solving
• Project Management
• Relationship Building
• Data Collection and Entry
• Data and Trend Analysis
• Executive Presence
• Planning Policies, Procedures, and Guidelines
• Management

Job Details

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705)

Pay and benefits information Pay range $77,500.00 - $127,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position Credit Solutions Advisor II: FDIC, Safe Act/Loan Originators Shift: 1st shift (United States of America)

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

Why Join Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency