Administrative Assistant II — Mail & Retrieval Specialist

Colorado Department of Revenue; Denver (CO); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

PERA retirement benefits

Medical, Dental, and Vision insurance

Disability Coverage (Short/Long-Term)

Life and AD&D Insurance

Flexible Spending Accounts (FSAs)

PFML Paid Family Medical Leave

11 Paid Holidays and Paid Leave

Work-Life Employment Discounts

Résumé du poste

Colorado Department of Revenue in Denver is seeking an Administrative Assistant II for the Driver Control Section – Mail & Retrieval Services. The role focuses on inputting information into databases, scanning documents, and maintaining patient records with strong attention to detail.

The ideal candidate brings customer service experience and ability to work with diverse stakeholders, ensuring accurate information exchange and compliance with policies. This is an on-site position in Denver.

Qualifications

• Two years of general clerical experience or equivalent education.
• Experience providing exceptional customer service and interfacing with a variety of people.
• Data entry including entering information into a program or database.
• Familiar with E-Mail, Google Suite (Docs, Sheets, Slides) and Microsoft Office programs.
• Ability to maintain accuracy and confidentiality and follow policies.

Responsabilités

• Sort and prepare documents for imaging and data entry.
• Log processes into spreadsheets, databases or electronic documents.
• Research records concerns using advisory data, internet and other information retrieval sources.
• Update driver records by entering data into records, databases and spreadsheets.
• Translate and clarify Colorado Motor Vehicle Statutes, department policies for customers.
• Scan documents.
• Maintain compliance with department and section policy for a safe environment.

Connaissances

Customer service

Attention to detail

Verbal communication

Written communication

Formation

Two years clerical experience or education equivalent

Outils

Microsoft Office

Google Apps

Email & Docs

Office equipment (printers, copiers, fax)

Description du poste

Colorado Department of Revenue in Denver is seeking an Administrative Assistant II for the Driver Control Section – Mail & Retrieval Services. The role focuses on inputting information into databases, scanning documents, and maintaining patient records with strong attention to detail.

The ideal candidate brings customer service experience and ability to work with diverse stakeholders, ensuring accurate information exchange and compliance with policies. This is an on-site position in Denver.