Administrative Assistant II — Hybrid Support for Youth Programs

UWMSN University of Wisconsin Madison; New York (NY); Hybrid; USD 21,000 - 31,000; Full time

Benefits offered by this job

Generous paid time off

Health/dental/vision insurance

Tax-advantaged savings accounts

Wisconsin Retirement System (WRS)

Job summary

The Administrative Assistant for the Positive Youth Development (PYD) Institute provides comprehensive administrative support to Institute leadership, state and regional Program Managers, and professional staff to help achieve organizational goals.

Working under general supervision, this role is a key member of the Institute’s statewide administrative support team and contributes to the efficient coordination of daily operations and programs.

Qualifications

• Demonstrated customer service skills assisting visitors, clients, or customers.

Responsibilities

• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision.
• Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures.
• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations.
• Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities.
• Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums.
• Provides additional general office management and coordination for the Institute, which may include supervising student assistants

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Team collaboration

Independent work

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Office 365

Outlook

Word

Excel

Teams

SharePoint

Job description

The Administrative Assistant for the Positive Youth Development (PYD) Institute provides comprehensive administrative support to Institute leadership, state and regional Program Managers, and professional staff to help achieve organizational goals.

Working under general supervision, this role is a key member of the Institute’s statewide administrative support team and contributes to the efficient coordination of daily operations and programs.