Administrative Assistant II – Financial Aid

University of Redlands; Burbank (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

University of Redlands is hiring an Administrative Assistant II for the Los Angeles Campus in Burbank, CA. This full-time, non-exempt role supports the Office of Student Financial Services and coordinates daily office operations with discretion and excellent customer service.

You will handle financial aid materials, respond to inquiries, manage records, and assist with budget-related tasks while upholding confidentiality and university policies.

Qualifications

• High school diploma or equivalent with two years of related coursework.
• Three years of administrative support experience or related role.
• Proficiency in Microsoft Office Suite including Excel, Word and PowerPoint.

Responsibilities

• Delivers accurate and courteous service to current and prospective students regarding financial aid and student account information.
• Provides information in person, via email, and over the telephone to visitors, staff, faculty, students, and parents.
• Coordinates and performs administrative support functions including record retention and electronic student files.
• Monitors emails, voice messages, and calendar for the SFS office.
• Prepares financial aid files for newly admitted undergraduate students.

Skills

Customer service

Organizational skills

Detail oriented

Communication

Confidentiality

Education

High school diploma with related coursework

Three years administrative support experience

Tools

Microsoft Office Suite

Job description

University of Redlands is hiring an Administrative Assistant II for the Los Angeles Campus in Burbank, CA. This full-time, non-exempt role supports the Office of Student Financial Services and coordinates daily office operations with discretion and excellent customer service.

You will handle financial aid materials, respond to inquiries, manage records, and assist with budget-related tasks while upholding confidentiality and university policies.