Administrative Assistant II - Education Programs and Support

New Mexico State University; New Mexico; On-site; USD 48,250,000 - 50,971,000; Full time

Job summary

New Mexico State University seeks an Administrative Assistant II for the NM EDGE program based in Albuquerque, NM. The role handles customer service, inquiries by phone and email, and prepares class materials and certificates while supporting program operations.

You will manage electronic records, mail, and class logistics, assist with graduation audits and proctoring, and interact with officials and public servants. Standard Mon-Fri schedule with competitive university benefits.

Qualifications

• High School diploma or equivalent with at least 1 year of relevant experience.
• Experience providing administrative support and handling inquiries is preferred.
• Familiarity with electronic records and class materials is a plus.

Responsibilities

• Provide administrative support to the NM EDGE program, including customer service and handling phone/email inquiries.
• Assist students with electronic access to accounts and prepare class materials.
• Process and distribute certificates and support class delivery and audits.
• Maintain electronic records and assist with mail services and graduations audits.

Skills

Customer service

Administrative support

Office procedures

Records management

Microsoft Office

Education

High School diploma

1 year of relevant experience

Tools

Microsoft Office

Job description

New Mexico State University seeks an Administrative Assistant II for the NM EDGE program based in Albuquerque, NM. The role handles customer service, inquiries by phone and email, and prepares class materials and certificates while supporting program operations.

You will manage electronic records, mail, and class logistics, assist with graduation audits and proctoring, and interact with officials and public servants. Standard Mon-Fri schedule with competitive university benefits.