Administrative Assistant II

Jobtailor; Tucson (AZ); On-site; USD 35,000 - 48,000; Full time

Job summary

Jobtailor is seeking an organized Administrative Support Specialist in Tucson, AZ to handle front-desk duties, process mail, and open new Foster Care Review Board cases. You will create electronic files, upload documents, and distribute reports to the Court and other stakeholders.

The role requires confidentiality, strong written and verbal communication, and the ability to route calls and manage multiple tasks accurately. This is a full-time, on-site position in the United States.

Qualifications

• High school diploma or GED.
• Three years administrative experience.
• Excellent verbal and written communication skills.
• Organization and detail orientation.
• Ability to maintain accurate administrative files.
• Ability to maintain confidentiality.
• Ability to cover phone and reception duties.
• Ability to screen and accurately route incoming phone calls.
• Responsiveness to last-minute staff requests.
• Currently authorized to work in the United States on a full-time basis.
• May be required to complete computer testing in Word, Excel, PowerPoint, Outlook, proofreading, and typing.

Responsibilities

• Serve as the primary contact for incoming calls from interested parties with questions regarding cases being reviewed.
• Process paper and electronically received mail, including encrypted mail requiring password verification.
• Register children and open cases for review.
• Create electronic files and upload documentation.
• Distribute recommendation reports to the Court and interested parties.
• Assist program specialists to ensure successful facilitation of Foster Care Review Board reviews.

Skills

Administrative Experience

Verbal Communication Skills

Written Communication Skills

Organization Skills

Confidentiality Maintenance

Detail Orientation

Responsiveness

Reception Duties

Call Routing

Education

High School Diploma

GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

• Serve as the primary contact for incoming calls from interested parties with questions regarding cases being reviewed
• Process paper and electronically received mail, including encrypted mail requiring password verification
• Register children and open cases for review
• Create electronic files and upload documentation
• Distribute recommendation reports to the Court and interested parties
• Assist program specialists to ensure successful facilitation of Foster Care Review Board reviews

Requirements

• High school diploma or GED
• Three years administrative experience
• Excellent verbal and written communication skills
• Organization and detail orientation
• Ability to maintain accurate administrative files
• Ability to maintain confidentiality
• Ability to cover phone and reception duties
• Ability to screen and accurately route incoming phone calls
• Responsiveness to last‑minute staff requests
• Currently authorized to work in the United States on a full‑time basis
• May be required to complete computer testing in Word, Excel, PowerPoint, Outlook, proofreading, and typing

Core Competencies

Demonstrates strong administrative capabilities with a focus on organization, detail orientation, and effective communication. Proficient in managing confidential information and facilitating case reviews within a structured environment.

Highest‑signal resume keywords

• Administrative Experience
• Verbal Communication Skills
• Written Communication Skills
• Organization Skills
• Confidentiality Maintenance

ATS Optimization Keywords

Hard Skills

• Case Registration
• Document Uploading
• Mail Processing
• File Management
• Computer Testing

Soft Skills

• Detail Orientation
• Responsiveness
• Reception Duties

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Foster Care Review Board
• Confidentiality
• Administrative Files

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook