Administrative Assistant II

Jobtailor; Arizona; On-site; USD 38,000 - 54,000; Full time

Job summary

Jobtailor is seeking an experienced Administrative Assistant in Arizona to provide reception services for the Certification and Licensing Division and the office of the Presiding Disciplinary Judge. You will greet the public, answer the division's phone line, and direct or respond to inquiries.

This role requires multitasking administrative support across division programs, scheduling meetings and hearings, processing mail and payments, and proctoring in-person exams.

Qualifications

• High school diploma or GED required.
• At least three years of administrative experience.
• Thorough knowledge of Microsoft Word, including formatting and merging documents.
• Ability to organize, prioritize tasks, and work with minimal supervision.
• Strong verbal and written communication skills.
• Experience drafting and editing documents.
• Professional demeanor in a diverse environment.

Responsibilities

• Provide reception services for the Certification and Licensing Division and the Presiding Disciplinary Judge office.
• Greet and assist the public.
• Answer the division’s phone line and route inquiries.
• Provide multitasking administrative support across division programs.
• Schedule meetings and hearings.
• Process mail and payments.
• Proctor in-person exams.
• Plan and manage workflow and decisions affecting procedures.
• Review and distribute information, inquiries, and funds across formats.
• Handle application intake for all programs and renewals.
• Issue Certificates of Good Standing.
• Assist with Arizona Bar Examination logistics.
• Maintain accurate files and records.
• Support Legal Service Innovations by communicating with applicants and maintaining documents.
• Maintain confidentiality of information and documents.

Skills

Administrative Experience

Strong Verbal and WrittenCommunication

Organizational Skills

Initiative and Prioritization

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Proofreading Tools

Job description

• Provide reception services for the Certification and Licensing Division and the office of the Presiding Disciplinary Judge
• Greet and assist the public
• Answer the division’s phone line and direct or respond to inquiries
• Provide multitasking administrative support across division programs and units
• Set up meetings and hearings
• Process mail and payments
• Proctor in-person exams
• Plan, schedule, manage workflow, and make decisions affecting work procedures
• Review, research, process, and distribute incoming information, inquiries, and funds across electronic, paper, and phone formats
• Handle application intake for all programs and renewal cycles
• Issue attorney Certificates of Good Standing
• Assist with preparing, setting up, administering, and closing out the biennial Arizona Bar Examination
• Maintain accurate and current files and program records
• Support the Legal Service Innovations unit by communicating with applicants, maintaining application documents, and issuing licensure documents as directed
• Maintain confidentiality of program information and documents

Requirements

• High school diploma or GED
• At least three years of administrative experience
• Thorough knowledge of Microsoft Word, including accurate typing, formatting, and merging documents
• Initiative and ability to organize and prioritize tasks
• Strong verbal and written communication skills
• Experience drafting and editing documents
• Professionalism in a challenging and diverse environment with minimal supervision
• Currently authorized to work in the United States on a full-time basis
• Travel level: none
• May be required to complete computer testing in Word, Excel, PowerPoint, Outlook, proofreading, and typing

Core Competencies

Demonstrates strong administrative support capabilities, including multitasking, document management, and effective communication. Proficient in Microsoft Word and experienced in handling confidential information and application processes.

Highest-signal resume keywords

• Administrative Experience
• Microsoft Word Proficiency
• Strong Verbal Communication
• Document Drafting and Editing
• Confidentiality Management

ATS Optimization Keywords

Hard Skills

• Document Formatting
• Accurate Typing
• Application Intake
• Meeting Coordination
• Payment Processing
• Proctoring Exams
• Record Maintenance
• Information Distribution
• Research Skills
• Workflow Management

Soft Skills

• Initiative
• Organizational Skills
• Professionalism
• Prioritization
• Written Communication

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Certification and Licensing
• Legal Services
• Arizona Bar Examination
• Confidentiality
• Public Assistance

Tools & Technologies

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Proofreading Tools