Administrative Assistant I — Vital Records & Public Health

IdahoPTV; Boise (ID); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Flexible telecommuting

Job summary

Idaho Bureau of Vital Records and Health Statistics in Boise is seeking an Administrative Assistant 1 to support the Vital Records Customer Service team. Responsibilities include processing online and mailed certificate applications and answering customer inquiries.

Excellent attention to detail and solid customer service skills are essential. Typical hours are Monday–Friday, 8:00 a.m. to 5:00 p.m., with potential limited telework after probation.

Qualifications

• Experience with office support functions including filing, reception, and document prep.
• Ability to gather and compile data from multiple sources.
• Skill in balancing and prioritizing workload across projects with deadlines.

Responsibilities

• Review applications for completeness and process orders.
• Conduct telephone interviews to assess eligibility for records.
• Provide information and instructions for requesting certificates.
• Explain Bureau policies and procedures.
• Download certificate applications completed online.

Skills

Office support

Data gathering

Workload balancing

Education

Associate degree in office administration

Tools

Word processing software

Job description

Idaho Bureau of Vital Records and Health Statistics in Boise is seeking an Administrative Assistant 1 to support the Vital Records Customer Service team. Responsibilities include processing online and mailed certificate applications and answering customer inquiries.

Excellent attention to detail and solid customer service skills are essential. Typical hours are Monday–Friday, 8:00 a.m. to 5:00 p.m., with potential limited telework after probation.