Administrative Assistant I — Service-Driven Office Support

State of Washington Dept of Children, Youth, and Families; Everett (WA); On-site; USD 43,000 - 57,000; Full time

Job summary

State of Washington Dept of Children, Youth, and Families (DCYF) invites applications for an Administrative Assistant 1 (AA1) in Everett, WA. This full-time, permanent role supports Social Service Specialists, Supervisors, and community partners in a fast-paced environment with opportunities for professional growth.

Responsibilities include reception, scheduling, correspondence, court calendars, and data entry. Travel for training and meetings may be required; a valid driver's license is noted.

Qualifications

• High school diploma (or GED) and one year of office experience requiring keyboarding or typing.
• OR Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.
• AND The ability to take action to learn and grow.
• AND The ability to take action to meet the needs of others.

Responsibilities

• Provide reception duties.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
• Apply knowledge of various DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answer inquiries, and provide information to internal and external customers.
• Create, edit, and review correspondence.
• Maintain court calendars.
• Troubleshoot standard office equipment, such as multifunction printers, copiers, fax machines, and other office equipment.
• Perform vehicle fleet management, including driving vehicles for service, repair, and cleaning.
• Data entry into department databases, Excel, and other programs.
• Upload court orders; file court documents online and in person as required.
• Process background checks, disclosure, and discovery requests.
• Process Birth Certificate and Social Security Number requests.
• Prepare files for uploading to the document management system.
• Maintain electronic files and/or logging systems for databases.
• Provide backup to other Administrative Assistants.

Job description

State of Washington Dept of Children, Youth, and Families (DCYF) invites applications for an Administrative Assistant 1 (AA1) in Everett, WA. This full-time, permanent role supports Social Service Specialists, Supervisors, and community partners in a fast-paced environment with opportunities for professional growth.

Responsibilities include reception, scheduling, correspondence, court calendars, and data entry. Travel for training and meetings may be required; a valid driver's license is noted.