Administrative Assistant I — Office Support & Data Entry

Washington Department of Natural Resources; Everett (WA); On-site; USD 43,000 - 57,000; Full time

Job summary

Washington Department of Children, Youth, and Families (DCYF) in Everett, WA, seeks an Administrative Assistant 1 to support social service staff, supervisors, and community partners. This full‑time, permanent role requires multitasking, meeting deadlines, and maintaining confidentiality.

You will handle reception, screen calls and visitors, manage calendars, process background checks, and coordinate with DCYF programs.

Qualifications

• High school diploma or GED required with one year of office experience requiring keyboarding or typing.
• Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.

Responsibilities

• Provide reception duties.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
• Apply knowledge of various DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answer inquiries, and provide information to internal and external customers.
• Create, edit, and review correspondence.
• Maintain court calendars.
• Troubleshoot standard office equipment, such as multifunction printers, copiers, fax machines, and other office equipment.
• Perform vehicle fleet management, including driving vehicles for service, repair, and cleaning.
• Data entry into department databases, Excel, and other programs.
• Upload court orders; file court documents online and in person as required.
• Process background checks, disclosure, and discovery requests.
• Process Birth Certificate and Social Security Number requests.
• Prepare files for uploading to the document management system.
• Maintain electronic files and/or logging systems for databases.
• Provide backup to other Administrative Assistants.

Skills

Office experience

Keyboarding

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Washington Department of Children, Youth, and Families (DCYF) in Everett, WA, seeks an Administrative Assistant 1 to support social service staff, supervisors, and community partners. This full‑time, permanent role requires multitasking, meeting deadlines, and maintaining confidentiality.

You will handle reception, screen calls and visitors, manage calendars, process background checks, and coordinate with DCYF programs.