Administrative Assistant 1 (AA1) - Everett

Washington Department of Natural Resources; Everett (WA); On-site; USD 43,000 - 57,000; Full time

Job summary

Washington Department of Children, Youth, and Families (DCYF) in Everett, WA, seeks an Administrative Assistant 1 to support social service staff, supervisors, and community partners. This full‑time, permanent role requires multitasking, meeting deadlines, and maintaining confidentiality.

You will handle reception, screen calls and visitors, manage calendars, process background checks, and coordinate with DCYF programs.

Qualifications

• High school diploma or GED required with one year of office experience requiring keyboarding or typing.
• Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.

Responsibilities

• Provide reception duties.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
• Apply knowledge of various DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answer inquiries, and provide information to internal and external customers.
• Create, edit, and review correspondence.
• Maintain court calendars.
• Troubleshoot standard office equipment, such as multifunction printers, copiers, fax machines, and other office equipment.
• Perform vehicle fleet management, including driving vehicles for service, repair, and cleaning.
• Data entry into department databases, Excel, and other programs.
• Upload court orders; file court documents online and in person as required.
• Process background checks, disclosure, and discovery requests.
• Process Birth Certificate and Social Security Number requests.
• Prepare files for uploading to the document management system.
• Maintain electronic files and/or logging systems for databases.
• Provide backup to other Administrative Assistants.

Skills

Office experience

Keyboarding

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Description

Our vision is to ensure that “Washington State’s children and youth grow up safe and healthy— thriving physically, emotionally, and educationally, nurtured by family and community.

Job Title: Administrative Assistant 1 (AA1) - Full-time/Permanent.

Location: Everett, WA. - Region 3 ( Region Map ). Work duties will be performed in the office. Travel for training, attending meetings, and conferences may be necessary. Travel/driving related to motor pool management and filing court documents in person are requirements of this position.

Closes: 08/26/2026

Salary: $42,780 - $56,952 Annually.

The Department of Children, Youth, and Families (DCYF) is seeking an Administrative Assistant 1 (AA1) to join our team in Everett, Region 3. This position provides support to Social Service Specialists, Supervisors, and community partners in the Everett Office. Our ideal candidate excels in a fast-paced environment, thrives in multitasking, and effectively manages work priorities and deadlines.

Within DCYF, this detail-oriented position involves a range of complex clerical tasks, routine duties, and recurring responsibilities. Multitasking, managing work priorities, meeting deadlines, and covering for other positions in the unit are aspects of the job. This clerical position will provide service for our staff members, community members, and the public who come into the office. This position will assist with a variety of tasks that have strict processing timelines. This position exercises specialized knowledge of DCYF programs and requirements, and exercises independent judgment in resolving written communication and clerical issues with discretion. This position will need to learn many different tasks and ensure they are processed correctly without errors. This position is expected to work with other clerical staff and will assist others when needed; clerical staff will be cross-trained to ensure timelines are met. Assisting each other with training methods will be expected of all administrative support staff. This position reports directly to the Office Manager and is expected to maintain confidentiality at all times.

Some of what you'll do

• Provide reception duties.
• Screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines while coordinating office operations.
• Apply knowledge of various DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers, answer inquiries, and provide information to internal and external customers.
• Create, edit, and review correspondence.
• Maintain court calendars.
• Troubleshoot standard office equipment, such as multifunction printers, copiers, fax machines, and other office equipment.
• Perform vehicle fleet management, including driving vehicles for service, repair, and cleaning.
• Data entry into department databases, Excel, and other programs.
• Upload court orders; file court documents online and in person as required.
• Process background checks, disclosure, and discovery requests.
• Process Birth Certificate and Social Security Number requests.
• Prepare files for uploading to the document management system.
• Maintain electronic files and/or logging systems for databases.
• Provide backup to other Administrative Assistants.

Required Qualifications

• High school diploma (or GED) and one year of office experience requiring keyboarding or typing.
• Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred/Desired Qualifications

Previous experience with or demonstrative ability to:

• Operate a computer, keyboard, and use Microsoft Office products.
• Draft, edit, and send electronic correspondence.
• Navigate internet browsers and conduct research.
• Edit, proofread, and draft memos and other forms of written documents.
• Prioritize multiple assignments in an office environment.
• Effectively communicate with management, peers, clients, and the public.
• Work effectively in a diverse and fast-paced environment.
• Provide high levels of customer service.
• Operate vehicles for maintenance/repair transport.
• Handle inquiries and complaints promptly and professionally.
• Maintain confidentiality in all aspects of the job.

Supplemental Information

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.