Administrative Assistant 1 — Multi-Office Support & Scheduling

State of Washington Dept of Children, Youth, and Families; Tacoma (WA); On-site; USD 43,000 - 57,000; Full time

Job summary

State of Washington Dept of Children, Youth, and Families invites applications for an Administrative Assistant 1 (AA1). The role floats between Tacoma and Parkland offices, providing clerical support to Social Service Specialists and supervisors while managing deadlines and confidential information.

The AA1 will handle reception, calls, correspondence, calendar management, and data entry, with travel between offices as needed.

Qualifications

• High school diploma or GED plus one year of office/clerical experience.
• Equivalent education and experience totaling one year in office/clerical work.

Responsibilities

• Provide reception duties and screen calls and visitors.
• Maintain office procedures, standards, priorities, and deadlines.
• Apply knowledge of DCYF regulations, rules, policies, and procedures.
• Provide internal and external customer service to a diverse population.
• Communicate verbally and in writing with customers and answer inquiries.
• Create, edit, and review correspondence.
• Maintain court calendars and schedule/docket changes.
• Data entry into department databases and Excel; upload court orders.

Skills

Reception duties

Screen calls

Customer service

Communication skills

Confidentiality

Driving

Typing

Office software

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Job description

State of Washington Dept of Children, Youth, and Families invites applications for an Administrative Assistant 1 (AA1). The role floats between Tacoma and Parkland offices, providing clerical support to Social Service Specialists and supervisors while managing deadlines and confidential information.

The AA1 will handle reception, calls, correspondence, calendar management, and data entry, with travel between offices as needed.