Administrative Assistant I — Office & Programs Support

Howard University; United States; On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health & Wellness

Work-Life Balance

Financial Wellness

Professional Development

Additional Perks

Job summary

Howard University is seeking an Administrative Assistant to provide professional front-line support to the office of the Talent Acquisition department. You will handle inquiries, manage records, coordinate communications, and aid in daily operations to ensure efficient service delivery.

You will work with faculty, staff, and applicants, employing strong customer service, organization, and discretion to maintain confidentiality and support university objectives.

Qualifications

• Associate Degree required and 2 years of administrative, clerical, customer service, or related work experience.
• Experience using Microsoft Office applications and standard office technology is preferred.
• Vocational, technical, or post-secondary education beyond high school may be substituted for a portion of the required work experience.

Responsibilities

• Provide administrative and customer service support in person, by telephone, email, and other electronic communication methods.
• Respond to routine inquiries and refer complex or sensitive matters to the appropriate individual.
• Review records, forms, reports, and related documents for completeness, accuracy, and compliance with established procedures.
• Maintain electronic and paper files, records, databases, and departmental documentation.
• Utilize university systems and standard office software applications to support departmental operations and reporting requirements.
• Coordinate calendars, schedule appointments, and assist with meeting planning and logistics.
• Arrange meeting space, virtual meeting platforms, equipment, and related services as directed.
• Prepare correspondence, reports, presentations, spreadsheets, meeting materials, and other routine business documents.
• Collect, compile, and organize data for reports, projects, and departmental activities.
• Process routine work orders, purchase requests, supply orders, reimbursements, and other administrative transactions in accordance with established procedures.
• Receive, distribute, and track incoming and outgoing correspondence and departmental communications.
• Assist visitors, applicants, students, faculty, staff, and members of the public by providing information and directing them to appropriate resources.
• Operate and maintain standard office equipment and coordinate service requests as needed.
• Support departmental events, programs, and special projects.
• Perform other duties as assigned.

Skills

Microsoft Office

Customer service

Data entry

Education

Associate degree

Tools

Office equipment

Job description

Howard University is seeking an Administrative Assistant to provide professional front-line support to the office of the Talent Acquisition department. You will handle inquiries, manage records, coordinate communications, and aid in daily operations to ensure efficient service delivery.

You will work with faculty, staff, and applicants, employing strong customer service, organization, and discretion to maintain confidentiality and support university objectives.