Administrative Assistant I

State of Oklahoma; Muskogee (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

State of Oklahoma is seeking an Administrative Assistant I for the Muskogee Claims Office to provide essential administrative support to the Claims & Benefits Division. Responsibilities include preparing correspondence, handling records, scheduling meetings, and assisting with fiscal duties.

The role requires strong communication, organization, and the ability to work with internal/external customers. Regular duties include supporting operations, maintaining confidentiality, and contributing to

Qualifications

• Bachelor’s degree or four years of clerical or administrative experience.
• Ability to maintain confidential files.
• Strong written and verbal communication skills.

Responsibilities

• Supports multiple program areas with routine administrative tasks.
• Prepares invoices, payments, and basic accounting entries as needed.
• Schedules meetings, coordinates with internal and external stakeholders.
• Maintains complex records and generates reports for teams.
• Interprets agency policies and assists customers in accordance with procedures.

Skills

Spelling & Grammar

Business English

Business Mathematics

Office Procedures

Records Management

Education

Bachelor’s degree or four years of related clerical/administrative work

Job description

Administrative Assistant I

650 DEPARTMENT OF VETERANS AFFAIRS

ODVA - Claims & Benefits

Full time

Regular

Administrative Assistant I

This position is for an Administrative Assistant I for the Claims & Benefits Division – Muskogee Claims Office

Location: Muskogee Claims Office, 125 S. Main Street, Muskogee, OK 74401

Annual Salary: $47,500.00

Basic Purpose

Positions in this job family are assigned responsibilities for providing administrative support to program areas and support functions or serve as an assistant to or provide administrative support to an administrator or an official. This may include responsibility for the administration of an agency program providing services to agency customers, maintaining various records, preparing correspondence, presentations, reports, or other materials; or performing or overseeing administrative operational functions such as bookkeeping or accounting, human resources, purchasing, contracts, or similar tasks.

Typical Functions

• Participates in projects as team member or team leader
• Develops and implements special procedures
• Initiates correspondence requiring knowledge of agency or program procedures and policies
• Develops and maintains confidential or complex files
• Interprets and advises internal and external customers on departmental or program rules, regulations, and laws
• Administers, prepares, or oversees administrative operational functions, such as preparing invoices and payments of claims, requisitions, purchase orders, bookkeeping or accounting, and other fiscal duties
• Represents agency, supervising official, or program area at meetings, conferences, or civic organizations
• Coordinates activities with internal and external customers
• Establishes educational and/or training programs
• Interviews callers, arranges appointments, and performs other office tasks and duties
• Utilizes advanced technological equipment and data processing equipment to provide requested information to internal and external customers; reviews coded and uncoded source documents; edits documents and reports; examines and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and resolves discrepancies and refers complex discrepancies to appropriate staff.
• Trains or mentors other staff.

Level Descriptor

Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments.

At this level employees are assigned routine duties and responsibilities. Employees will coordinate internal and external activities of the organization or program, respond to routine inquiries in both written and oral form, perform routine fiscal duties, and complete routine customer service requests from internal and external customers.

Knowledge, Skills, Abilities And Competencies

Knowledge, Skills, and Abilities required at this level include knowledge of spelling, punctuation, and business English; business mathematics; of modern office methods and procedures; the maintenance of complex records; and the major policies and procedures governing assigned programs.

Ability is required to establish and maintain effective working relationships with others; perform confidential work and maintain confidentiality; interpret and complete routine matters according to agency policies and procedures; and follow oral and written instructions.

Education And Experience

Education and Experience requirements at this level consist of a bachelor’s degree or four years of technical clerical, administrative, secretarial, or general office work; or an equivalent combination of education and experience.

Special Requirements

Some agencies may require frequent job-related travel for certain positions.

Some agencies may require typing or keyboarding at a rate of 50 words per minute from printed copy.

Some agencies may require a specific bachelor’s degree or college hours.

Some agencies may prefer a candidate with a specific bachelor’s degree or college hours.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.