Administrative Assistant - Home Care

Rochester Regional Health; New York (NY); On-site; USD 23,000 - 29,000; Full time

Job summary

Rochester Regional Health is seeking an Administrative Assistant for the Home Health Care, Clinical Support department in Lakeville, NY. The role covers general administrative duties, budget reporting, and database management, with coordination of patient services and external communications.

Schedule is 8:00am-4:30pm, Monday through Friday, 40 hours per week. The position requires at least three years in secretarial/administrative support, strong software skills, and excellent communication.

Qualifications

• Three years of admin/secretarial experience (healthcare preferred).
• Proficient with PC and common office software including databases, spreadsheets, word processing and presentations.
• Excellent written and verbal communication and strong organizational skills.
• Bilingual preferred.

Responsibilities

• General Administration: answer phones, schedule, travel, time cards, expenses; assist patients and external contacts; may conduct tours or trainings.
• Budget reporting: assist in budget prep, patient billing, charges and claims.
• Database management: maintain electronic databases and files; generate reports as needed.
• Prepare a variety of correspondences.

Skills

Secretarial/administrative support

Office software proficiency

Excellent communication

Bilingual (preferred)

Tools

Database software

Spreadsheet software

Word processing

Presentation software

Job description

SUMMARY

As an Administrative Assistant, you are key in the organization, gathering and dissemination of in-depth accurate information and reports. Your demonstrated expertise of software programs combined with your communication and customer service abilities greatly ensure unit success and functionality.

Job Title: Administrative Assistant

Department: Home Health Care, Clinical Support

Location: 3513 Thomas Dr, Lakeville, NY 14480

Hours Per Week: 40 hours per week

Schedule: 8:00am-4:30pm Monday through Friday

ATTRIBUTES

• Minimum of three (3) years of experience in area of secretarial/administrative support required, preferably in a healthcare environment
• Experience with PC and office programs including, but not limited to, database management, spreadsheets, word processing and presentation software
• Excellent written, verbal communication and organization skills
• Bilingual preferred

RESPONSIBILITIES

• General Administration. Answer telephones, schedule appointments, arrange travel, process time cards, data and work orders, manage budgets and expense reports, etc.; interact and serve as a resource for patients, customers and other external contacts; may arrange or conduct tours, orientations, training sessions or presentations
• Budget Reporting. May assist in budget preparation, patient billing, charging and insurance claims
• Database Management. Maintain electronic/computer databases and paper files; retrieve information as needed and may create financial, statistical, narrative and/or other reports as requested
• Documentation. Prepare a variety of correspondences

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

PAY RANGE: $17.75 - $21.00