Administrative Assistant

The Lakes Home Care, Inc.; Town of Florida (NY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Mission-driven organization

Job summary

The Lakes Home Care is seeking a detail-oriented Administrative Assistant to join our Home Health team. The role provides essential administrative support to ensure smooth office operations and supports clinical and administrative staff under the direction of the Office Manager.

Responsibilities include managing calls and emails, filing patient records, handling supplies, and assisting with onboarding and credentialing of staff while maintaining HIPAA confidentiality.

Qualifications

• High school diploma or equivalent required; associate degree/certification preferred.
• Minimum of one year administrative experience in healthcare or related office setting, Medicaid/Medicare experience a plus.
• Proficient with Microsoft Office (Word, Excel, Outlook) and familiar with data entry systems or EHRs.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Bilingual (English/Spanish) preferred but not required.

Responsibilities

• Perform general administrative tasks, including answering phone calls, responding to emails, and managing correspondence.
• Maintain organized filing systems for patient records and other office documents (electronic and paper).
• Monitor office supplies and place orders to maintain inventory.
• Assist in onboarding and credentialing of clinical staff by organizing required documentation and keeping files up to date.
• Maintain confidentiality of all patient and staff information in accordance with HIPAA regulations.
• Perform additional administrative duties as assigned by Office Manager.

Skills

Organizational skills

Attention to detail

Communication skills

Discretion

Education

High school diploma or equivalent

Associate's degree or certification in office administration (preferred)

Tools

Microsoft Office

EHR systems

Job description

ADMINISTRATIVE ASSISTANT

The Lakes Home Care

We are seeking a detail-oriented and proactive Administrative Assistantto join our Home Health team. The ideal candidate will provide essential administrative support to ensure smooth and efficient office operations. The Administrative Assistant plays a key role in maintaining accurate records, coordinating communications, and supporting the clinical and administrative staff under the direction of the Office Manager.

Responsibilities

• Perform general administrative tasks, including answering phone calls, responding to emails, and managing correspondence.

• Maintain organized filing systems for patient records, and other office documents (electronic and paper).

• Monitor office supplies and place orders as needed to maintain inventory.

• Assist in onboarding and credentialing of clinical staff by organizing required documentation and keeping files up to date.

• Maintain confidentiality of all patient and staff information in accordance with HIPAA regulations.

• Perform additional administrative duties as assigned by Office Manager.

Requirements

• High school diploma or equivalent (Associate's degree or certification in office administration preferred).

• Minimum of one year of administrative experience in a healthcare or related office setting, specially with Medicaid and Medicare.

• Proficient in Microsoft Office (Word, Excel, Outlook) and familiarity with data entry systems or EHRs.

• Strong organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Ability to handle sensitive information with discretion and maintain confidentiality.

• Bilingual (English/Spanish) preferred but not required.

The Lakes Benefits

• Competitive salary.

• Supportive work environment with opportunities for professional growth.

• The opportunity to work in a mission-driven organization that supports medically-fragile patients in your local community.