Administrative Assistant: Growth Path to Customer Onboarding

MS Shift, Inc.; Manhattan (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

MS Shift, Inc. is seeking an Administrative & Operations Support professional to help manage calendars, prepare internal communications, and coordinate customer onboarding.

This role is designed to grow into Customer Success and Onboarding specialist capabilities as the company scales. Key responsibilities include supporting leadership and the customer success team, handling scheduling, and maintaining onboarding documents and training materials.

Qualifications

• 5+ years experience as Administrative Assistant, Operations Coordinator, or Customer Support.
• Experience with Linkedin and Salesforce.
• Experience supporting Customer Success or Sales teams.
• Familiarity with Salesforce or other CRM platforms.

Responsibilities

• Manage calendars, schedule meetings, and coordinate internal and customer calls.
• Prepare documents, reports, and internal communications.
• Assist with CRM updates (Salesforce or similar).
• Organize customer information and onboarding documentation.
• Coordinate onboarding sessions and track progress and requests.
• Join onboarding and customer meetings to take notes and drive follow-ups.

Skills

Administrative support

Operations coordination

Customer communication

Note-taking

Tools

Salesforce

LinkedIn

Job description

MS Shift, Inc. is seeking an Administrative & Operations Support professional to help manage calendars, prepare internal communications, and coordinate customer onboarding.

This role is designed to grow into Customer Success and Onboarding specialist capabilities as the company scales. Key responsibilities include supporting leadership and the customer success team, handling scheduling, and maintaining onboarding documents and training materials.