Administrative Assistant for Housing & Homeless Services

Access Services; Harmonville (PA); Presencial; USD 25 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Company-paid life insurance

Disability protection

Sick leave and holidays

401(k) with company match

Mileage & Toll Reimbursement

EAP with resources for families

Paid training and professional growth

Resumo da oferta

Access Services in Fort Washington and Plymouth Meeting, PA, is seeking a full-time Administrative Assistant to support Housing & Homeless Services. This in-office role handles billing, scheduling, and administrative tasks for multiple programs, with a focus on accuracy and customer service.

The ideal candidate has at least 1 year of billing/accounting experience, proficiency in Excel, and familiarity with electronic health records. Equal opportunity employer.

Qualificações

• High School Diploma or equivalent required.
• 1 year of billing/accounting experience required; 3–5 years preferred.
• Experience using electronic health records (EHR) is preferred.

Responsabilidades

• Enter all cash receipts into applicable systems.
• Provide exceptional customer service to clients, visitors, and staff.
• Answer phone inquiries and resolve complaints professionally.
• Collect and assemble expenses and mileage; verify director signature; handle FedEx as needed.
• Schedule conference rooms and manage office supplies/inventory.
• Maintain petty cash receipts and ledger; run reports from office management software.

Formação académica

High School Diploma or equivalent

Ferramentas

Microsoft Excel

Electronic Health Records (EHR)

Descrição da oferta de emprego

Role Overview

Access Services is hiring a full-time Administrative Assistant to provide exceptional organizational support to all programs served in our Housing & Homeless Services division. This role will be a fully in office position working out of our offices in Fort Washington and Plymouth Meeting, PA. The Administrative Assistant for Housing & Homeless Services will support fiscal needs, customer service, scheduling, specialized project assistance, and give administrative support to housing managers. The ideal administrative assistant will be a confident self-starter, able to efficiently organize and meet needs, with a kind, responsible, and helpful attitude.

Essential Responsibilities of the Administrative Assistant:

• Enter all cash receipts into applicable systems.
• Provide exceptional customer service toward all clients, visitors, and staff.
• Answer phone inquiries and resolve complaints in a courteous, professional manner and aid as necessary.
• Collect and assemble expenses and mileage, verify director signature and drop off FedEx packages on necessary days, if applicable.
• Schedule conference rooms.
• Maintain, order, and manage all office supplies and other inventory needs for the service line.
• Ensure proper maintenance of office equipment.
• Monitor training registrations, prepare training attendance forms for the facilitator, verify staff attendance with supervisors and check training forms for completeness.
• Maintain petty cash receipts and ledger.
• Utilize various office management software and spreadsheets to research and document projects, operations, and vendor invoices.
• Enter information into electronic health record (Evolv) and run reports as needed or requested.

Qualifications of the Administrative Assistant:

• Education: High School Diploma or equivalency required
• Experience: One year of billing/accounting experience is required ; three to five years of billing/accounting experience is preferred, including use of electronic health records is preferred.
• Proficiency in Microsoft Excel is required.

Knowledge, Skills, and Abilities:

• Effective communication skills.
• Highly organized, detail oriented and efficient in completing tasks.
• Accurate record keeping skills.
• Strong understanding of electronic health record systems is preferred.
• Ability to handle multiple tasks efficiently and accurately.
• Strong problem-solving skills when investigating payment denials.

Pay:

$22 hourly

What You'll Gain at Access Services

• Health & Security: Comprehensive medical, dental, vision, and prescription coverage, plus company-paid life insurance, disability protection and catastrophic sick leave. Access Services covers up to 88% of health premium with many employees paying less than $150/month.
• Time to Recharge: Full-time employees start their first year earning up to nearly 6 weeks of paid time off (20+ PTO days plus 9 paid holidays), with even more time added as you grow your career with us.
• Invest in Your Future: 401(k) with company match, tuition reimbursement program, and access to college tuition discounts.
• Built into the Job: Mileage & Toll Reimbursement.
• Support Beyond Work: Employee Assistance Program (EAP) with free, confidential resources for you and your family, including: Counseling and emotional support through in-person, telehealth and text therapy Financial and legal guidance
• Grow With Us: Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs.

Access Services is an Equal Opportunity Employer.