Administrative Assistant for Continuing Education

North Carolina Community College System; Lumberton, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Robeson Community College is seeking an Administrative Assistant for Continuing Education and Workforce Development. The role supports front-desk operations, handles inquiries, and maintains confidential records and communications.

Responsibilities include data entry, meeting coordination, payroll and contracts support, and office admin tasks using Microsoft Office Suite. Requires an Associate Degree and 5 years of admin experience, with a professional, service-oriented demeanor.

Qualifications

• Minimum of an Associate Degree in Office Systems or related field.
• At least five years of administrative experience.
• Excellent customer service and communication skills.

Responsibilities

• Greet students, visitors, employees and peers professionally.
• Answer questions and resolve problems promptly and courteously.
• Handle confidential correspondence (oral, written, electronic).
• Perform basic clerical tasks with office equipment.
• Sort and route mail and correspondence.
• Handle telephone calls with proper etiquette and professionalism.
• Order materials and maintain files (paper and electronic).
• Schedule meetings and conferences with staff and the public.
• Prepare memos, letters and documents using Microsoft Office; edit and proofread materials.
• Take meeting minutes and prepare agendas; assist payroll and contracts as directed.
• Enter data into database systems and verify accuracy; resolve discrepancies.
• Utilize Colleague for Registration and stay current with admission requirements.
• Represent programs at events in the absence of faculty.
• Communicate manager instructions to staff accurately.
• Coordinate facilities and manage scheduling; assist with evening class registrations.
• Engage with social media and promote Robeson Community College.

Skills

Greeting

Customer service

Confidentiality

Clerical tasks

Phone etiquette

Data entry

Microsoft Office

Documentation/editing

Meetings coordination

Records management

Education

Associate Degree in Office System Technology, Information Systems Technology, Business Administration or the equivalent

Tools

Colleague (Registration Management System)

Microsoft Office Suite

Database software

Job description

Robeson Community College is seeking an Administrative Assistant for Continuing Education and Workforce Development. The role supports front-desk operations, handles inquiries, and maintains confidential records and communications.

Responsibilities include data entry, meeting coordination, payroll and contracts support, and office admin tasks using Microsoft Office Suite. Requires an Associate Degree and 5 years of admin experience, with a professional, service-oriented demeanor.