Administrative Assistant, Financial Firm | Brooklyn

TBI Listings Inc.; New York (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

TBI Listings Inc. is seeking a reliable Administrative Assistant for our Long Island City, Queens office. You will handle client calls, guide customers through bank login and verification steps, and support daily administrative tasks in a fast-paced financial environment.

Ideal candidates are fluent in English, with strong communication skills and attention to detail. Russian language skills are a plus. This is a full-time, on-site role from 9:00 AM to 6:00 PM, near major subway stations.

Qualifications

• Fluent in English and confident speaking with clients over the phone.
• Strong communication skills with clients during calls.
• Detail-oriented with accurate data entry and record-keeping.

Responsibilities

• Communicate with clients over the phone and guide them through bank login and verification procedures.
• Assist clients with navigating online banking and resolving login or verification issues.
• Review submitted documents for completeness and accuracy and obtain additional information when necessary.
• Maintain accurate records and follow established procedures.
• General administrative and data-entry tasks as needed.

Skills

Excellent communication

Phone etiquette

Attention to detail

Job description

# Administrative Assistant, Financial Firm | Brooklyn## A growing financial firm in Long Island City, Queens is looking for a reliable and detail-oriented Administrative Assistant to join our team. The ideal candidate must be fluent in English, have excellent communication skills, and feel confident speaking with clients over the phone. Russian is a plus. A growing financial firm in Long Island City, Queens is looking for an Administrative Assistant to join our team. The ideal candidate must be fluent in English and confident speaking with clients over the phone. Russian is a plus. A key responsibility of this position will be assisting clients over the phone with bank login and verification procedures, so strong communication skills, patience, and the ability to clearly guide clients through the process are essential. Primary Responsibilities Communicate with clients over the phone and confidently guide them through bank login and verification procedures Assist clients with navigating online banking and resolving basic login or verification issues Review submitted documents for completeness and accuracy and obtain additional information when necessary Review data for discrepancies or errors and assist with resolving issues Handle multiple tasks in a fast-paced environment while maintaining a high level of accuracy Communicate professionally with clients, customers, team members, and management Maintain accurate records and follow established company procedures Perform general administrative and data-entry tasks as needed Position Details Job Type: Full-time Hours: 9:00 AM – 6:00 PM Schedule: Monday through Friday Pay: Up to $23/hour + monthly performance bonuses Location: Long Island City, Queens – conveniently located near Queens Plaza and Queensboro Plaza subway stations Remote Work: No – this is a fully on-site position How to Apply If you are interested in joining our growing team, please send your resume to [e-mail] for consideration. 917-838-8843