Administrative Assistant – Early Intervention Office

Montgomery County (PA); Norristown (Montgomery County); On-site; USD 22,000 - 33,000; Full time

Job summary

Montgomery County (PA) seeks an Office Support Person to perform clerical and administrative duties for the Early Intervention Service Coordination Office. You will handle mail, phone coverage, data entry, records management and customer service for families and providers.

The role requires strong organization, attention to detail and the ability to maintain accurate records across Pelican and county databases while supporting daily operations and program compliance.

Qualifications

• Civil Service/Merit System requires only 6 months experience as Clerk Typist or no experience for Clerk Typist 1, or an equivalent combination.
• Proficiency in office administration, records management, administrative support or related roles.
• Must maintain all required clearances throughout employment.
• Strong organizational, clerical, data entry and record management skills.
• Ability to communicate professionally with families, providers and partners; HIPAA and privacy compliance.

Responsibilities

• Serve as the first point of contact for registrations, routing calls and inquiries; address family and consumer concerns promptly.
• Receive, sort, copy, distribute and process correspondence; ensure timely delivery to staff and stakeholders.
• Maintain paper and electronic records and archival storage for current and future reference.
• Support information management activities including consumer records, intake processing and record maintenance.
• Perform data entry and maintain information in Pelican and county databases with accuracy.
• Assist with processing and tracking consumer information and service-related documentation for compliance.
• Order and monitor office supplies to support efficient operations.
• Promote teamwork by sharing information and supporting office morale and effectiveness.
• Maintain records, files, reports and administrative documentation per procedures.

Skills

Microsoft Office

Data entry

Records management

Customer service

Communication skills

Attention to detail

Teamwork

Phone etiquette

Tools

Outlook

Word

Excel

Teams

Job description

Montgomery County (PA) seeks an Office Support Person to perform clerical and administrative duties for the Early Intervention Service Coordination Office. You will handle mail, phone coverage, data entry, records management and customer service for families and providers.

The role requires strong organization, attention to detail and the ability to maintain accurate records across Pelican and county databases while supporting daily operations and program compliance.