Administrative Assistant, Dept. of General Surgery

Newton-Wellesley Hospital; Dallas, Newton, Trenton (TX, MA, NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Administrative Assistant to enhance surgical operations and patient experience. This role is pivotal in managing outpatient practices, ensuring smooth scheduling, and providing essential support to clinical teams. The ideal candidate will bring at least two years of medical office experience and a commitment to excellence in patient care. Join a dynamic environment where your contributions will directly impact patient satisfaction and operational efficiency. If you are organized, proactive, and passionate about healthcare, this opportunity is perfect for you.

Qualifications

• At least two years of medical office experience required.
• High School diploma or equivalent required.

Responsibilities

• Performing receptionist and clerical duties.
• Managing clinical and insurance referrals.
• Supporting providers with calendar management.

Skills

Receptionist duties

Surgical scheduling

Insurance referrals management

Calendar management

Clerical duties

Education

High School diploma

Associate's degree

Job description

Administrative Assistants play an integral role in our surgical operations. They serve as the gatekeepers of our outpatient practices, ensuring that teams deliver the highest quality experience and exceed patient expectations.

Support responsibilities may include:

1. Performing receptionist and clerical duties
2. Surgical scheduling, coordination, and scheduling patient appointments
3. Managing clinical and insurance referrals, reviewing health insurance payors, obtaining prior authorizations for specialty testing, and scheduling special tests
4. Answering the telephone promptly, gathering screening information, managing messages, and providing routine information
5. Supporting providers with calendar management and reconciling business expenses and reimbursements for the team
6. Handling other special projects and administrative tasks as assigned

Minimum qualifications:

• High School diploma or equivalent required
• Associate's degree preferred
• At least two years of medical office experience required

Newton-Wellesley Hospital is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other legally protected status. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process.