Administrative Assistant - Data, Projects & Direct Services

Ability-Matters; Dublin (OH); On-site; USD 41,000 - 46,000; Full time

Job summary

Ability Matters is seeking an Administrative Assistant to support housing operations in Columbus, OH. The role involves coordinating schedules, managing data, supporting technology initiatives, and assisting individuals and families served by the program.

In this dynamic position, you will balance administrative duties with direct service, spending 20–25 hours weekly with individuals to stay connected to the consumer experience and impact of services.

Qualifications

• Bachelor's degree preferred with at least 2 years of related administrative experience.
• Strong computer and data-management abilities.
• Excellent organizational and communication skills.

Responsibilities

• Keep Daily Operations Running Smoothly: Coordinate schedules, meetings, calendars, and administrative tasks that support teams across the organization.
• Support Innovation & Projects: Assist with software implementation, technology training, and operational projects that improve efficiency and service delivery.
• Manage Data & Reporting: Maintain spreadsheets, databases, and reports while helping leadership make informed decisions through accurate data.
• Train & Support Staff: Help employees learn and utilize technology systems while providing friendly, responsive support.
• Contribute to Direct Services: Spend 20-25 hours each week working directly with individuals, to stay connected to the consumer experience and understand the impact of services firsthand.
• Build Strong Relationships: Communicate with staff, families, and community partners while delivering exceptional customer service and support.

Skills

Computer skills

Organizational skills

Time management

Problem solving

Communication

Education

Bachelor's degree preferred

Job description

Ability Matters is seeking an Administrative Assistant to support housing operations in Columbus, OH. The role involves coordinating schedules, managing data, supporting technology initiatives, and assisting individuals and families served by the program.

In this dynamic position, you will balance administrative duties with direct service, spending 20–25 hours weekly with individuals to stay connected to the consumer experience and impact of services.