Administrative Assistant

Ability-Matters; Dublin (OH); On-site; USD 41,000 - 46,000; Full time

Job summary

Ability Matters is seeking an Administrative Assistant to support housing operations in Columbus, OH. The role involves coordinating schedules, managing data, supporting technology initiatives, and assisting individuals and families served by the program.

In this dynamic position, you will balance administrative duties with direct service, spending 20–25 hours weekly with individuals to stay connected to the consumer experience and impact of services.

Qualifications

• Bachelor's degree preferred with at least 2 years of related administrative experience.
• Strong computer and data-management abilities.
• Excellent organizational and communication skills.

Responsibilities

• Keep Daily Operations Running Smoothly: Coordinate schedules, meetings, calendars, and administrative tasks that support teams across the organization.
• Support Innovation & Projects: Assist with software implementation, technology training, and operational projects that improve efficiency and service delivery.
• Manage Data & Reporting: Maintain spreadsheets, databases, and reports while helping leadership make informed decisions through accurate data.
• Train & Support Staff: Help employees learn and utilize technology systems while providing friendly, responsive support.
• Contribute to Direct Services: Spend 20-25 hours each week working directly with individuals, to stay connected to the consumer experience and understand the impact of services firsthand.
• Build Strong Relationships: Communicate with staff, families, and community partners while delivering exceptional customer service and support.

Skills

Computer skills

Organizational skills

Time management

Problem solving

Communication

Education

Bachelor's degree preferred

Job description

Administrative Assistant - Housing North

Pay: $20-$22/hour

Schedule: Full-Time

Location: Columbus, OH

Keep Our Mission Moving Forward.

At Ability Matters, we help individuals with autism and developmental disabilities build independence, confidence, and meaningful lives in their communities.

As an Administrative Assistant, you'll provide essential administrative support while helping coordinate projects, manage data, support technology initiatives, and assist the individuals and families we serve.

This is a dynamic role for someone who enjoys staying organized, solving problems, and making a meaningful impact every day.

What You'll Do

• Keep Daily Operations Running Smoothly: Coordinate schedules, meetings, calendars, and administrative tasks that support teams across the organization.
• Support Innovation & Projects: Assist with software implementation, technology training, and operational projects that improve efficiency and service delivery.
• Manage Data & Reporting: Maintain spreadsheets, databases, and reports while helping leadership make informed decisions through accurate data.
• Train & Support Staff: Help employees learn and utilize technology systems while providing friendly, responsive support.
• Contribute to Direct Services: Spend 20-25 hours each week working directly with individuals, to stay connected to the consumer experience and understand the impact of services firsthand.
• Build Strong Relationships: Communicate with staff, families, and community partners while delivering exceptional customer service and support.

Who Thrives Here

• Organized professionals who enjoy variety in their work
• Strong communicators with excellent attention to detail
• Critical thinkers who solve problems independently, take initiative, and follow through
• Team players committed to inclusion, collaboration, and continuous improvement
• Individuals who enjoy balancing administrative work with people-focused responsibilities

Why You’ll Love Working Here

• Best-in-Class Pay & Benefits: We lead the industry because the work you do matters.
• Career Growth & Professional Development: We invest in your future with extensive training, mentorship, and advancement opportunities across multiple departments.
• Organizational Leadership Without a Desk-Only Role: Blend coordination, communication, and direct services to stay connected to both people and purpose.
• Positive Team Culture: Supportive, collaborative, and passionate environment.
• Mission-Driven Purpose: You will make a meaningful difference every single day.

Qualifications

• Bachelor's degree preferred with at least 2 years of related administrative experience
• Strong computer skills and the ability to quickly learn new software and technology platforms
• Excellent organizational, communication, time management, and problem-solving skills
• Experience managing data, reports, and multiple priorities
• Ability to work independently and collaboratively
• Valid Ohio driver's license and reliable transportation
• Experience supporting individuals with disabilities is helpful, but not required

Why Ability Matters Is Different

Ability Matters is a mission-driven, innovative, high-end organization leading the field in/opportunities for growth. Our culture is built on excellence, inclusion, and a relentless commitment to helping individuals thrive.

Our impact speaks for itself:

• Supporting 100+ families through education, housing, day services, and intervention
• A team of 330+ highly trained professionals
• 191% organizational growth in the past 5 years
• Better Business Bureau Torch Award for Ethics
• Diversity in Business Award winner
• Smart 50 Award for innovation and leadership

See our mission in action: Watch here