Administrative Assistant - Data Entry & Office Support

UnitedHealth Group; Houston (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

401k plan

Job summary

UnitedHealth Group, including the Kelsey-Seybold Clinic, offers a growth-oriented role supporting data processing and mail handling at Houston locations. You will enter and review data, process communications, and assist with QA tasks while ensuring accuracy and compliance.

The role fosters development across related positions within a nationally recognized healthcare organization. Ideal candidates have strong Excel/Word skills, 3+ years in customer service and QA, and can communicate clearly

Qualifications

• High School Diploma or equivalent required.
• 3+ years of customer service experience.
• 3+ years of experience with Excel, Word, Internet Explorer, and Edge.
• 1+ year of Quality Assurance experience.
• Experience operating office equipment (fax, scanners).
• Ability to understand databases including importing/exporting data.
• Ability to communicate technical concepts to technical and non-technical people.
• Proven excellent written and verbal communication skills.
• Flexibility to work overtime as needed.
• Detail-oriented with minimal supervision to meet regulatory guidelines.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Enter, review, and validate data with a 99% accuracy goal.
• Process mail (faxes, emails, letters, and calls) into processing systems and obtain documents as needed.
• Review departmental reports and escalate issues and trends to management as needed.
• Sort, pick up, process, and distribute incoming mail from the local postal service.

Skills

Customer service

Data entry

Office software

Communication

Attention to detail

Education

High School Diploma

Tools

MS Excel

MS Word

EPIC CRM

CMS MARx

Job description

UnitedHealth Group, including the Kelsey-Seybold Clinic, offers a growth-oriented role supporting data processing and mail handling at Houston locations. You will enter and review data, process communications, and assist with QA tasks while ensuring accuracy and compliance.

The role fosters development across related positions within a nationally recognized healthcare organization. Ideal candidates have strong Excel/Word skills, 3+ years in customer service and QA, and can communicate clearly