Administrative Coordinator - Radiology - Kelsey-Seybold Clinic - Main Campus

UnitedHealth Group; Houston (TX); On-site; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group is seeking an Administrative Coordinator for Radiology at Kelsey-Seybold Clinic, Main Campus, to lead clerical activities and serve as the primary communications link for administrative staff. The role reports to the Clinic Administrator or Administrative Supervisor and focuses on implementing standards and procedures to deliver high-quality service to patients.

Pay ranges from $18 to $32 per hour for full-time, with comprehensive benefits.

Qualifications

• 3+ years medical office experience, including patient registration, appointment scheduling and billing.
• Excellent communication and interpersonal skills.
• Familiarity with managed care and cash handling.
• Proven ability to speak, understand and write English.

Responsibilities

• Evaluate patient flow and administrative service; identify problems and implement solutions.
• Implement and monitor administrative standards, policies, and procedures.
• Coordinate daily operational activities of the administrative staff.
• Order supplies and maintain inventory for cost-efficient operations.
• Assist with reviewing patient accounts and forwarding documents to Business Office.
• Provide daily accessibility for staff for problem solving and planning.
• Give feedback on staff performance to supervisors.
• Assist with staffing and scheduling and perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

10-key by touch

Data entry (alpha-numeric)

Education

High School diploma or G.E.D

Associate or bachelor’s degree in related field

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Administrative Coordinator - Radiology - Kelsey-Seybold Clinic - Main Campus (2392804)

Administrative Coordinator - Radiology - Kelsey-Seybold Clinic - Main Campus - 2392804

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

The Administrative Coordinator provides leadership and coordinates clerical activities of administrative staff working within the clinic site. The position reports directly to the Clinic Administrator or Administrative Supervisor. The Administrative Coordinator is the primary management and communication link to the administrative staff and is responsible for assuring high quality administrative ser vice to Kelsey-Seybold patients. The position is responsible for implementing standards, policies and procedures formulated and recommended by Kelsey-Seybold Clinic.

Primary Responsibilities:

• Evaluates patient flow and administrative service provided by the administrative staff. Identifies and manages problems associated with administrative patient services and initiates appropriate decisions and solutions
• Implements and monitors administrative service standards, protocols, policies and procedures. Assists Administrative Supervisor and/or Clinic Administrator in main training appropriate administrative staff ratios
• Performs in a line administrative position and coordinates the daily operational activities of the administrative staff within the clinic
• Orders supplies and maintains appropriate inventory levels to maintain cost effective administrative operations
• Identifies and monitors methods to improve quality, efficiency and cost effectiveness in administrative patient services
• Assists with reviewing patient accounts to determine accuracy and forwards pertinent documentation to Business Office, if applicable
• Remains accessible to administrative staff on a daily basis for purposes of problem solving and planning administrative patient services
• Provides feedback to the Administrative Supervisor/Clinic Administrator regarding administrative staff and assists with employee performance evaluations
• Identifies performance problems at the time they occur, provides feedback to the employee in a timely manner and communicates this information to the Administrative Supervisor/Clinic Administrator
• Works with Administrative Supervisor/Clinic Administrator to evaluate staffing and scheduling. Performs other duties as assigned by the Administrative Supervisor/Clinic Administrator

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or G.E.D
• 3+ years medical office experience to include the following: Face-to-face customer service, cash handling, patient registration, appointment scheduling, medical billing, charge entry/capture, experience & knowledge of managed care; OR
• 3+ years KSC medical office experience
• Basic PC Literacy. Alpha/Num Forms Entry
• Familiarity with 10-Key by touch
• Proven excellent communication and interpersonal skills
• Demonstrated basic math ability

Demonstrated ability to speak, understand and write English

Preferred Qualifications:

• Associate or bachelor’s degree in related field
• 4+ years of direct face-to-face customer service experience
• Insurance/Managed Care experience/training
• Cashiering experience
• KSC experience
• 10-key by touch and/or data entry experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.