Administrative Coordinator - Kelsey Seybold Clinic - Bay Area Campus

UnitedHealth Group; Webster (TX); On-site; USD 25,000 - 44,000; Full time

Job summary

Kelsey-Seybold Clinic, part of the Optum family of businesses, is seeking an Administrative Coordinator to lead clerical activities and connect staff with clinic leadership.

This role reports to the Clinic Administrator or Administrative Supervisor and ensures high quality administrative service to patients while implementing standards and procedures.

Qualifications

• High School diploma or GED required.
• 3+ years medical office experience in customer service, registration, scheduling, billing or related work.
• Basic PC literacy and 10-key by touch.
• Excellent communication and interpersonal skills.
• English speaking and written proficiency.

Responsibilities

• Lead and coordinate clerical activities of administrative staff.
• Serve as primary management link to administrative staff.
• Ensure high quality administrative service to Kelsey-Seybold patients.
• Implement standards, policies and procedures formulated by Kelsey-Seybold.

Skills

Customer service

Communication

English literacy

Basic computer skills

10-key by touch

Data entry

Cash handling

Medical office experience

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

The Administrative Coordinator provides leadership and coordinates clerical activities of administrative staff working within the clinic site. The position reports directly to the Clinic Administrator or Administrative Supervisor. The Administrative Coordinator is the primary management and communication link to the administrative staff and is responsible for assuring high quality administrative service to Kelsey-Seybold patients. The position is responsible for implementing standards, policies and procedures formulated and recommended by Kelsey-Seybold Clinic.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or GED
• 3+ years medical office experience to include the following: Face-to-face customer service, cash handling, patient registration, appointment scheduling, medical billing, charge entry/capture, experience & knowledge of managed care or 3+ years KSC medical office experience
• Basic PC Literacy
• Alpha/Num Forms Entry
• Demonstrated excellent communication and interpersonal skills
• Basic math ability
• 10-Key by touch
• Ability to speak, understand and write English

Preferred Qualifications:

• Insurance/Managed Care experience/training.
• 4+ years of direct face-to-face customer service experience.
• Cashiering experience.
• Previous KSC experience.
• Data entry experience.
• Microsoft Word & Excel
• Bilingual- English/Spanish

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 - $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidatesare required topass a drug test before beginning employment.