Administrative Assistant - Data Entry & Customer Support

Dutech Systems; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Dutech Systems in Boston, MA is seeking an Administrative Assistant to provide administrative, data entry, and customer service support in a fast-paced office.

The role offers a flexible schedule (approximately 7.5 hours per day) with 3 to 5 days per week based on workload, requiring strong communication and meticulous file management.

Candidates should be proficient with Microsoft Excel, Word and Outlook, able to handle confidential information, and balance multiple tasks with accuracy.

Qualifications

• Minimum 3 years of experience in administrative, clerical, customer service, or office support.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Ability to manage multiple tasks with accuracy.
• Maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Perform accurate data entry and maintain records in various systems and databases.
• Answer incoming phone calls and provide professional customer service.
• Return phone calls and respond to email inquiries in a timely manner.
• Process revenue-related transactions and maintain supporting documentation.
• Review and process license applications for completeness and accuracy.
• Maintain electronic and physical records in accordance with office procedures.
• Assist customers and stakeholders with questions regarding applications, processes, and services.
• Utilize Microsoft Excel, Word, and Outlook to prepare reports, correspondence, and records.
• Ensure all administrative tasks are completed accurately and within established timelines.
• Support general office operations and perform other duties as assigned.

Skills

Data Entry

Customer Service

Administrative Support

Phone Support

Email Correspondence

Revenue Processing

License Application Processing

Microsoft Excel

Microsoft Word

Microsoft Outlook

Record Management

Office Administration

Communication Skills

Attention to Detail

Time Management

Multi-Tasking

Dependability

Organizational Skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Dutech Systems in Boston, MA is seeking an Administrative Assistant to provide administrative, data entry, and customer service support in a fast-paced office.

The role offers a flexible schedule (approximately 7.5 hours per day) with 3 to 5 days per week based on workload, requiring strong communication and meticulous file management.

Candidates should be proficient with Microsoft Excel, Word and Outlook, able to handle confidential information, and balance multiple tasks with accuracy.