Administrative Assistant - Customer Support (Semiconductor)

UHV Sputtering Inc.; Morgan Hill (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

UHV Sputtering Inc. is seeking a full-time Administrative Assistant/Customer Support representative to support multiple departments and provide excellent customer service. The role includes handling daily tasks, scheduling orders, and assisting with logistics in a fast-paced environment.

The ideal candidate is detail-oriented, punctual, and able to multitask, with strong written and verbal communication. 40-hour work week, with compensation based on experience and probationary review.

Qualifications

• Entry level (experience a plus).
• Punctuality a must!
• Extremely detail-oriented, team-oriented, and well-organized.
• Excellent verbal and written skills.
• Able to multitask.
• Ability to work with minimal supervision.
• Good communication skills.
• PC skills: MS Office (Word, Excel, Access-data entry, PowerPoint) - Basic skills a must.
• Typing — 50 wpm or better.
• Education: AA degree or relevant experience.

Responsibilities

• Assist to all departments with daily tasks (filing, copying, spreadsheets).
• Support sales, purchasing, and the production fab cleanroom.
• Daily database entry.
• Light phones — taking messages and directing calls.
• Assist customers with scheduling orders and logistics.
• Use email for internal and external communication.
• Process customer orders – prep for fab using cleanroom protocols.
• Ship orders when complete with courier applications (occasional lifting up to 40 pounds).
• Process documents using MS Office.
• Follow ISO systematic processes.

Skills

Punctuality

Attention to detail

Team oriented

Organized

Verbal and written communication

Multitasking

Independent work

Communication skills

Education

AA degree or relevant experience

Tools

MS Office

Email

Typing 50 wpm

Job description

We are looking for a full-time Administrative Assistant/Customer Support representative who is dependable and willing to grow with the company, with exceptional customer service skills as well as supporting our staff.

Responsibilities will include but are not limited to:

• Assistant to all departments with daily tasks (filing, copying, spreadsheets, etc.).
• Support sales, purchasing, and the production fab cleanroom
• Daily database entry.
• Light phones - mainly taking messages and directing calls to the appropriate party.
• Assist customers with scheduling orders and logistics.
• Able to use email application for communicating internally and externally.
• Processing customer incoming orders – prep orders for the fab using cleanroom protocols.
• Shipping orders when complete - ability to use courier applications (Occasional lifting up to 40 pounds).
• Process documents using MS Office.
• Understanding and following ISO systematic processes.
• Conduct business with professional business ethics.
• Develop, maintain, and improve customer relationships.

Qualifications:

• Entry level (experience a plus).
• Punctuality a must!
• Extremely detail-oriented, team-oriented, and well-organized.
• Excellent verbal and written skills.
• Able to multitask.
• Ability to work with minimal supervision.
• Good communication skills.
• PC skills required:
  • MS Office (Word, Excel, Access-data entry, PowerPoint) - Basic skills a must!
  • Email.
  • Typing - 50 wpm or better.

• Education: AA degree or relevant experience.

Shift:

Hours 8 am - 5 pm M-F

Compensation:

Hourly wage depends on experience (Benefits included after probation).