Sales Administrative Assistant - Contract

Tech Etch; Plymouth Mobile Estates (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay with Bonus Potential

Quarterly & Personal Performance Bonus

Tuition Assistance Program

Employee Stock Ownership

20 Vacation Days + 10 Holidays

401k with Company Match

Wellness Incentive Program

Employee Assistance Program

Job summary

Tech Etch is seeking a detail-oriented Sales Administrative Assistant for a 3-6 month contract to support sales and customer service by managing internal updates, order processing, and data accuracy in ERP and CRM systems. The role expects collaboration with planners, shipping, and account managers to ensure clear communication and timely updates.

Based in Plymouth, MA or Fall River, MA, the candidate should excel in organization and adaptability within a dynamic manufacturing environment with

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience in sales support, ERP/CRM data management or administrative roles is advantageous but not required.
• Strong organizational and coordination skills with attention to detail.
• Ability to prioritize tasks in a fast-paced manufacturing environment.

Responsibilities

• Process customer orders in the ERP system, updating and modifying as needed for timely processing and accuracy.
• Act as a central communication point among internal teams to align on order status and timelines.
• Proactively handle order updates in response to manufacturing delays or changes in customer demand.

Skills

Organizational skills

Coordination skills

Attention to detail

Multitasking

Adaptability

Education

High school diploma or equivalent

Associate or bachelor's degree in business administration or related field preferred

Tools

ERP systems

CRM systems

Job description

Description

WHO WE ARE

Tech Etchis a leading manufacturer specializing in precision-engineered components and flexible printed circuits, serving the Aerospace and Defense, Medical Devices, and Electronics and Telecommunications industries. Our mission is to inspire, create, and provide innovative solutions that enhance lives globally. We foster meaningful, long-term partnerships between our employee-owners and industry leaders, building a united team that values positivity, teamwork, and continuous growth.

SUMMARY

We are seeking a detail-oriented Sales Administrative Assistant on a 3-6 month contract assignment to support our sales and customer service teams by managing internal updates, order processing, and data accuracy within our ERP and CRM systems. Working in a dynamic manufacturing environment with products that have varying lead times, this role will be essential in helping the company respond quickly to order adjustments based on manufacturing delays or changes in customer demand. The ideal candidate will excel in organization, adaptability, and internal coordination, working closely with planners, shipping, and account managers to ensure efficient communication and updates. This person can be located at our Plymouth or Fall River locations.

Essential Functions

• Order Processing: Accurately enter and manage customer orders in the ERP system, making updates and modifications as needed to support timely processing and ensure order accuracy.
• Internal Coordination: Act as a central point of communication among internal teams, including planners, shipping, production, and account management, to ensure alignment on order status, fulfillment timelines, and any necessary adjustments. Follow directions from account owners to prioritize tasks and manage order updates.
• Order Adjustments: Proactively manage updates to sales orders in response to manufacturing delays or shifts in customer demand, helping the company respond quickly and efficiently to maintain seamless operations.
• Data Management: Maintain and update customer information, order details, and sales records across ERP and CRM systems, ensuring data accuracy and accessibility within internal platforms.
• Sales Support Tasks: Provide general administrative support to the sales team, including managing documentation, preparing reports, and assisting with internal updates related to order status and account adjustments.

Competencies

• High school diploma or equivalent; associate or bachelor's degree in business administration or related field preferred.
• Previous experience in sales support, ERP/CRM data management, or administrative roles is advantageous but not required..
• Strong organizational and coordination skills with attention to detail.
• Adaptability and quick decision-making in response to a fast-paced manufacturing environment.
• Ability to prioritize tasks and manage multiple responsibilities efficiently.

Work Authorization/Security Clearance (if applicable)

ITAR compliance

Benefits & Perks

• Competitive Pay with Bonus Potential
• Quarterly & Personal Performance Bonus Opportunities
• Tuition Assistance Program
• Employee Stock Ownership
• 20 Vacation Days + 10 Holidays
• 401k with Company Match
• Wellness Incentive Program
• Employee Assistance Program

Expected Hours of Work

This is a full-time position on-site. Days and hours of work are Monday through Friday, 8:0 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Salary Range: $23-$26/hour. Final compensation will be determined based on factors such as experience, skills, education, and internal equity.

HEAR FROM OUR TEAM: https://youtu.be/_dOS4Z7-Loo

Tech Etch is an EOE/Veterans/Disabled/LGBT employer.

Founded in 1964, Tech Etch operates facilities in Plymouth, MA, Fall River, MA, and Litchfield, MN

ISO 9001:2015, ISO 13485:2016, and AS9100D certified.