Administrative Assistant: Customer-Focused Ops Support

WillinghamWorks; Issaquah (WA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance (employee 95% covered

Dental insurance

Vision insurance

401k with 4% company match

Paid vacation (52 hours)

Sick time accrual

11 Paid holidays

Job summary

Washington Generators is seeking a highly organized Administrative Assistant to support Sales and Operations. The role handles inquiries, schedules installations, and maintains confidential information with discretion.

You will prepare correspondence, manage records, and assist with office duties to keep teams efficient. Ideal candidates have 3+ years in admin or customer service, strong communication, and proficiency in Word/Excel/Outlook, with experience in Google Docs and Dropbox a plus.

Qualifications

• 3+ years' experience in customer service, administrative or project management.
• Excellent customer service skills and discretion with confidential information.
• Strong organization and multi-tasking abilities in a fast-paced setting.
• High school diploma or GED required; proficiency in MS Word/Excel/Outlook.
• Experience using Google Docs and Dropbox is a plus.

Responsibilities

• Talk with customers over the phone and handle information requests.
• Prepare reports, memos, letters using word processing software.
• Schedule installations, in-home consultations, and field staff appointments.
• Maintain records management systems and organize documents.
• Research, prioritize, and follow up on issues with confidentiality.
• Organize meetings and contribute to efficient administrative operations.

Skills

Customer service

Multi-tasking

Organizational skills

Discretion/Confidentiality

Phone communication

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Google Docs

Dropbox

Job description

Washington Generators is seeking a highly organized Administrative Assistant to support Sales and Operations. The role handles inquiries, schedules installations, and maintains confidential information with discretion.

You will prepare correspondence, manage records, and assist with office duties to keep teams efficient. Ideal candidates have 3+ years in admin or customer service, strong communication, and proficiency in Word/Excel/Outlook, with experience in Google Docs and Dropbox a plus.