Administrative Assistant: Customer Care & Office Ops

IICRC; Chandler (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Online Mobile Courses

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Job summary

PuroClean in Chandler, AZ is seeking an Administrative Assistant to support customer calls, job management, scheduling, and satisfaction activities. You will also handle basic accounting duties and general office tasks to ensure accurate, timely documentation.

The role emphasizes a One Team approach, with opportunities to contribute and grow while upholding the brand’s service standards in times of need. Training and ongoing development are provided.

Qualifications

• Clear and effective communication with a genuine interest in people.
• Strong organizational skills and attention to detail.
• Professional representation of the brand with honesty and integrity.

Responsibilities

• Address and manage customer needs and concerns, notifying management when needed.
• Answer calls, provide customer service, and document messages.
• Prepare and maintain job documentation to brand standards.
• Maintain compliance documentation, business resumes and national account programs.
• Keep office supplies and materials stocked and organized.
• Provide IT support, backups, and software upgrades as needed.
• Support marketing efforts and grow professionally with the business.

Skills

Customer service

Communication

Organization

Professionalism

People skills

Job description

PuroClean in Chandler, AZ is seeking an Administrative Assistant to support customer calls, job management, scheduling, and satisfaction activities. You will also handle basic accounting duties and general office tasks to ensure accurate, timely documentation.

The role emphasizes a One Team approach, with opportunities to contribute and grow while upholding the brand’s service standards in times of need. Training and ongoing development are provided.