Administrative Assistant - CPA Practice & Client Support

frost; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Frost PLLC is seeking an Administrative Assistant to provide top-level support for our CPA practice in Little Rock, AR. You will manage client communications and key day-to-day admin tasks to ensure smooth operations.

The role involves document organization, handling calls and mail, packaging, and assisting team members. On-site work is required, with overtime during peak season. Public accounting experience is a plus but not required; strong software skills are expected.

Qualifications

• High School Diploma or equivalent is required.
• Basic understanding of Microsoft Office Suite and Adobe Acrobat.
• Excellent time management with deadlines.
• Ability to work on-site, required.
• Excellent communication and flexibility, eagerness to learn.
• 40-hour workweek; overtime during peak season.
• Public accounting experience preferred but not required.
• Experience with tax software is preferred but not required.

Responsibilities

• Manage communication with new and existing clients.
• Handle day-to-day administrative tasks to ensure smooth operations.
• Organize documents; scanning and storage of client files.
• Manage inbound calls, deliveries, mail sorting and delivery.
• Prepare labels, postage, and packages via mail/FedEx Express.
• Keep the office environment organized and stocked.
• Establish rapport with clients to enhance service delivery.
• Support other Frost locations and front desk as needed.

Skills

Time management

Communication

Flexibility

Willingness to learn

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Adobe Acrobat

CCH Axcess

CCH Prosystems fx Engagement

CCH AnswerConnect

QuickBooks

Job description

Frost PLLC is seeking an Administrative Assistant to provide top-level support for our CPA practice in Little Rock, AR. You will manage client communications and key day-to-day admin tasks to ensure smooth operations.

The role involves document organization, handling calls and mail, packaging, and assisting team members. On-site work is required, with overtime during peak season. Public accounting experience is a plus but not required; strong software skills are expected.