Administrative Assistant (Contractor’s Board)

State-of-South-Carolina; South Carolina; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision, long-term/dis.

Paid vacation leave

Sick leave

Paid holidays

Parental Leave

State retirement plan

Job summary

Department of Labor, Licensing and Regulation (LLR) is hiring for an administrative role focused on licensure processing and receptionist duties. You will review applications for SC boards, answer inquiries, and support board meetings with timely, accurate responses and materials.

The position requires strong customer service, effective written and verbal communication, and the ability to handle high-volume periods, FOIA requests, and retention tasks.

Qualifications

• High school diploma or equivalent; related experience may substitute for a degree.
• Three years of related experience preferred.
• Strong customer service and communication skills.
• Knowledge of office management practices and procedures.
• Ability to follow routine and complex instructions.
• Experience interacting with licensees and the public.

Responsibilities

• Review and process initial, renewal and examination applications for SC boards.
• Serve as primary receptionist and respond to inquiries from walk-ins, emails, and other channels.
• Assist with preparing materials for board meetings.
• Provide administrative support during renewals and high-volume periods.
• Process licensee lists, monitor board websites for changes, assist with FOIA requests, and manage retention schedules.
• Scan documents and perform data entry.

Skills

Customer service

Communication skills

Following instructions

Office management

Education

High school diploma

Tools

Microsoft Office

Job description

Come join our team at the Department of Labor, Licensing and Regulation (LLR) where you will experience work-life balance, great benefits, and an exciting career that supports the Agency’s mission to make South Carolina a safe place to work and live.

Responsibilities

• You will review and process initial, renewal and examination applications for the SC Board of Pyrotechnic Safety and SC Liquefied Petroleum Gas Board.
• You will serve as the primary receptionist for these boards and respond to customer inquiries received through walk-ins, e-mails, and other methods providing timely and accurate responses related to licensure and processes, and procedures.

• You will complete special assignments, including researching issues and assisting with the preparation of materials for board meetings.

• You will provide administrative support, as requested, for the Contractor’s Licensing Board, particularly during renewals and periods of high application volume.
• You will perform a variety of other administrative assistance functions including processing lists of licensees, monitoring the board websites for changes, assisting with FOIA requests, ensuring compliance with retention schedules, and scanning documents.

Minimum Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor’s degree may be substituted for the related work experience.

Preferred Qualifications

• Three (3) years of experience that is directly related to the area of employment.
• Strong customer service skills.
• Ability to understand and follow routine and complex instructions.
• Knowledge of principles and practices of office management and general administrative functions.
• Ability to communicate effectively verbally and in writing with individuals.
• Ability to exercise judgment and discretion in interpreting and applying policies and procedures with licensees.
• Effective interaction with licensees and public in handling inquiries and communicating information accurately.
• Establishing and maintaining effective working relationships.
• Considerable skill in the use of office equipment, computers, and Microsoft products.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.
• May require occasional work outside of normal office hours.
• May be required to lift, carry, move and/or position objects weighing up to 25 lbs.
• Daily filing, data entry, telephone and computer use.

Benefits Offered

The South Carolina Department of Labor, Licensing and Regulation offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision,long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs