Administrative Assistant — Community Shelter Support

Neighborhood Service Organization; Detroit (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

Neighborhood Service Organization seeks an Administrative Assistant for Detroit Healthy Housing Center. The role supports the Homeless Recovery Services team with front-desk duties, reporting, and donor coordination. Strong communication, organizational, and MS Office proficiency are essential.

Requirements include a High School Diploma, 2+ years of admin office experience, and the ability to work with people experiencing homelessness. This is a full-time, on-site position in Detroit, MI.

Qualifications

• High School Diploma required.
• Two years administrative office experience required, preferably in human services.
• Excellent oral and written communication skills; proficiency in Microsoft Office and office equipment.

Responsibilities

• Answer and direct phone calls and manage inquiries.
• Write, distribute, and respond to emails, memos, letters, faxes and forms.
• Retrieve, sort, and distribute mail; file documents electronically into client records.
• Prepare and supply regularly used reports and documents.
• Oversee staff training compliance including health and safety trainings, drills, and reports.
• Maintain and update office policies and procedures.
• Maintain supply inventory and order office, janitorial, and PPE supplies.
• Coordinate with volunteers and donors for shelter meal planning and deliveries.
• Accept and sort donations; provide general support to visitors and donors.
• Oversee petty cash reconciliation and reporting.
• Schedule client appointments and act as point of contact for clients.

Skills

Oral communication

Written communication

MS Office

Office equipment

Detail oriented

Team player

Education

HS Diploma

Associates degree

Bachelor's degree

Job description

Neighborhood Service Organization seeks an Administrative Assistant for Detroit Healthy Housing Center. The role supports the Homeless Recovery Services team with front-desk duties, reporting, and donor coordination. Strong communication, organizational, and MS Office proficiency are essential.

Requirements include a High School Diploma, 2+ years of admin office experience, and the ability to work with people experiencing homelessness. This is a full-time, on-site position in Detroit, MI.