Administrative Assistant/Collections

Express Employment Professionals - Cincinnati East; Fairfield (NJ); On-site; USD 43,000 - 58,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Wayne, NJ is seeking an admin-focused professional to handle a variety of duties including travel planning, lunches, and stocking of office supplies, along with daily invoicing and monthly statements.

The role emphasizes collections, customer relationships, and credit checks for domestic or international orders, coordinating with logistics to minimize bad debts, and resolving disputes with customers.

Qualifications

• Ability to perform daily customer invoicing and statements.
• Develop and maintain relationships with customers to ensure timely collections.
• Investigate disputes such as short payments, overpayments, and deductions.
• Perform credit worthiness to approve orders using listed credit tools.

Responsibilities

• Secretarial and administrative duties including travel arrangements, lunches, and stocking of office supplies.
• Daily customer invoicing / emailing monthly statements.
• Perform collection functions on past due transactions.
• Develop and maintain relationships with customers to ensure timely collection and resolution of outstanding issues.
• Monitor and control shipments with logistics to minimize potential bad debts.
• Investigate items in dispute (short payments, overpayments, deductions).
• Provide excellent customer service.

Skills

Invoicing

Collections

Customer service

Credit checks

Office administration

Tools

Dun & Bradstreet

Credit Reports

References

Job description

Job Description:

• Variety of secretarial and administrative duties including but not limited to travel arrangements, lunches, and ordering / stocking of office supplies.
• Daily customer invoicing / emailing monthly statements
• Perform collection functions on past due transactions.
• Develop and maintain relationships with customers to ensure timely collection and resolution of outstanding issues.
• Work closely with logistics to monitor and control shipments to accounts in delinquent status in an effort to minimize potential bad debts.
• Investigate items in dispute (i.e. short payments, overpayments, deductions, etc.) with customers.
• Conduct credit worthiness to approve Domestic or International orders within assigned authority levels by using the following tools: Dun & Bradstreet, Credit Reports, Trade reports, References, & etc.
• Provide excellent customer service.

Location: Wayne NJ

Schedule: Mon-Fri 8am-5pm

Salary: $50K a year